Group Conference and Events Executive
2 weeks ago
EOE/AA/Disabled/Veterans
What are we looking for
A Group Conference and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:
- Good organizational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- High level of IT skills
- Excellent grooming standards
- Demonstrated previous experience working in a Sales environment
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems
- Demonstrated previous experience working in the Conference and Events function
- Qualification degree or certification in a relevant field
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all
A Group Conference and Events (GCE) Sales Executive will maximize revenue opportunities in the areas of group reservations conferences and events by driving sales leads and increasing conversions.
What will I be doing
As a Group Conference and Events (GCE) Sales Executive you will maximize revenue opportunities in the areas of group reservations conferences and events by driving sales leads and increasing conversions. The GCandE Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically a Group Conference and Events (GCE) Sales Executive will perform the following tasks to the highest standards:
- Receive and convert incoming inquiries to achieve targets and maximize revenue
- Seek opportunities to increase sales and conversions within the Team
- Manage an events schedule to maximize yield
- Focus on a consistently executed upselling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and of all planned events
- Participate in hotel promotional activities
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