IT Service Desk Support Specialist

Education Qualification/ Certification: Bachelor's degree in computer science, Management Information Systems or equivalent experienceMandatory Skills :Relevant IT certifications such as Microsoft, Networking etc. will be an advantage Hands on experience to perform remote troubleshooting. Experience in managing high volume of customer service. Overarching...

KeyResponsibilities:Inspect personal computer equipment,as well as install hardware and peripheral components such asmonitors, keyboards, printers and disk drives on user'spremisesEnsure ongoing and consistencemaintenance and update of the Group's activedirectoryInstall and configure specifiedsoftware packages such as operating systems, business...

Urgent IT Job Opening at Qatar Position : Service Desk Lead Bilingual Work Location: Doha, Qatar Experience : 10 + yrs Should have experience in IT support in a lead position for minimum 34 years, who has extensive experience in providing solutions (solutions management), incident management, closures of tickets raised and leading L1 and L2 staff. English &...

IT Service Desk (Field Support)Responsibilities: Provide end user desktop support via remote control viewer (SCCM) Deploy standard Applications from SCCM package deployment. Onsite installation of new PCs and locally attached peripherals such as printers, image scanners. The installation includes site readiness inspection to verify availability of proper...

1) Ensure full availability of Service Desk telephone and email support during shift.2) Provide telephone and email support for clients and users.3) Pro-actively monitor support mailboxes and log in the system.4) Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool.5) Create,...

We are looking for Female IT Help Desk Officer. As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions.Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote...

We are looking IT Service Desk/Help Desk engineer for Qatar location.Experience: 4+ YrsShould have experience in helpdesk activities.Pay: QAR7, QAR8,000.00 per monthExperience: IT Service Desk/Help Desk: 3 years (preferred)Language: Arabic (preferred)

We are Hiring: IT support desk (Arabic & English Speaking)Min 4 to 8 years of experience in similar roleB. Sc/M.Sc, B. in computer ScienceMust speak Arabic and English FluentlySalary Range: QAR 4000 to 6000 per month/ Immediate JoinersRoles & Responsibilities:Provided comprehensive IT customer support, resolving technical issues promptly and ensuring...

CompanyQatarEnergy is an integrated national oil corporation that stands at theforefront of efforts for the long term sustainabledevelopment,utilization and monetization of oil and gas resources in the State ofQatar. In its efforts to become one of thebest national energycompanies in the world, QatarEnergy's activities and those of itssubsidiaries and joint...

2--4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years)Proven expertise with positive customer service skills and communication skillsExperience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9Experience with ITSM /...

Our mission is to be the preferred IT Services and Solutions provider in the Middle East and North Africa.For our employees, this means working in a team committed to service excellence and continual innovation in a fast-paced and dynamic work environment.We're looking for passionate, self-motivated, and creative team players who want to work hard and be...

Urgent HiringSend us your detailed CV & Certificates.Ability to commute/relocate: Doha: Reliably commute or planning to relocate before starting work (required)Experience: Lifting Specialist (Oil & Gas): 8 years (preferred)

2--4-year technical degree OR equivalent inwork experience as a Service Desk Analyst (1-2years)Proven expertise with positive customerservice skills and communication skills*Experience with ACD systems, such as any of the following: Amazon(AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys,NICE InContact, Five9Experience with ITSM /Ticketing...

Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solution based on the issue and details provided by customers Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer...

Supervise, train, and mentor service deskstaff. Monitor and manage service requests andincident queues. Ensure that service requestsare prioritized and resolved in a timelymanner. Escalate and manage high-priority orcomplex issues.Incident TrendAnalysis Ensure that service requests andincidents are logged, prioritized, assigned, and resolved in atimely and...

With us you will:Be responsible for Managing the Enterprise day to day Operations objectives for all Fixed products (CI, SIPT, IPVPN, EVPN, WDM,SD-WAN Etc.), which includes configuration & provisioning and troubleshooting End to End responsibility, Order desk function and ensure all the services are handed over within the agreed SLA with the business and...

Service Sales Support Specialist:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions.Together, we are embarking on a journey where each and every one of us,...

Nair Systems is currently looking for Help Desk Support Engineer for our Qatar operations with the following terms & conditions.Joining time frame: 2 weeks (maximum 1 month)Salary: QAR2, QAR7,553.12 per monthAbility to commute/relocate: Doha: Reliably commute or planning to relocate before starting work (required)Speak with the employer

We are looking for a Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their stay.Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd...

KEY TASKS AND RESPONSIBILITIES: Ensure that all office equipment (printers, scanners, laptops, desk tops etc.) are in good working order, regularly maintained and all software programs are recorded and that licenses are up to date Provide IT support and troubleshooting for server administration, network operations and configuration, backup/recovery, database...