IT Support Desk

Nair Systems is currently looking for Help Desk Support Engineer for our Qatar operations with the following terms & conditions.Joining time frame: 2 weeks (maximum 1 month)Salary: QAR2, QAR7,553.12 per monthAbility to commute/relocate: Doha: Reliably commute or planning to relocate before starting work (required)Speak with the employer

Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solution based on the issue and details provided by customers Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer...

Key Responsibilities:Inspect personal computer equipment, as well as install hardware and peripheral components such as monitors, keyboards, printers and disk drives on user's premisesEnsure ongoing and consistence maintenance and update of the Group's active directoryInstall and configure specified software packages such as operating systems, business...

KeyResponsibilities:Inspect personal computer equipment,as well as install hardware and peripheral components such asmonitors, keyboards, printers and disk drives on user'spremisesEnsure ongoing and consistencemaintenance and update of the Group's activedirectoryInstall and configure specifiedsoftware packages such as operating systems, business...

We are looking for Female IT Help Desk Officer. As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions.Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote...

Urgent IT Job Opening at Qatar Position : Service Desk Lead Bilingual Work Location: Doha, Qatar Experience : 10 + yrs Should have experience in IT support in a lead position for minimum 34 years, who has extensive experience in providing solutions (solutions management), incident management, closures of tickets raised and leading L1 and L2 staff. English &...

1) Ensure full availability of Service Desk telephone and email support during shift.2) Provide telephone and email support for clients and users.3) Pro-actively monitor support mailboxes and log in the system.4) Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool.5) Create,...

IT Service Desk (Field Support)Responsibilities: Provide end user desktop support via remote control viewer (SCCM) Deploy standard Applications from SCCM package deployment. Onsite installation of new PCs and locally attached peripherals such as printers, image scanners. The installation includes site readiness inspection to verify availability of proper...

2--4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years)Proven expertise with positive customer service skills and communication skillsExperience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9Experience with ITSM /...

2--4-year technical degree OR equivalent inwork experience as a Service Desk Analyst (1-2years)Proven expertise with positive customerservice skills and communication skills*Experience with ACD systems, such as any of the following: Amazon(AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys,NICE InContact, Five9Experience with ITSM /Ticketing...

Education Qualification/ Certification: Bachelor's degree in computer science, Management Information Systems or equivalent experienceMandatory Skills :Relevant IT certifications such as Microsoft, Networking etc. will be an advantage Hands on experience to perform remote troubleshooting. Experience in managing high volume of customer service. Overarching...

We are looking for an experienced Front Desk Receptionist to provide excellent organizational and administrative support in managing the day-to-day activities.Key responsibilities: To provide administration support for Head of Primary and Secondary School To deal appropriately with requests from parents, students and teachers for informationJob description...

Managing ticket workload across a number of customers, escalating issues where appropriate, and providing resolution to issuesLiaising with internal Customer Managers, Service Desk, Incident, and Problem Managers and Change Managers, whilst being involved in the management of major incidents and performance reportingCommunicating and escalating critical...

Our mission is to be the preferred IT Services and Solutions provider in the Middle East and North Africa.For our employees, this means working in a team committed to service excellence and continual innovation in a fast-paced and dynamic work environment.We're looking for passionate, self-motivated, and creative team players who want to work hard and be...

Position Summary:Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.You will also ensure hotel/Suite charges are processed diligently to guest's...

Assists user in diagnosing, resolving, anddocumenting hardware and software problems timely andaccurately.Achieves internal SLA's forsupportPerform system backups and recovery ontimely basis.Performs on-site analyze,diagnosis, and resolution of complex computer problems for avariety of end users and recommend and implement correctivehardware and software...

Position is capable of learning the GOLDesp application and developing specific expertise in several functional areas.Acts as a Level 1 help desk and responds to and evaluates customer inquiries that are received via email, phone call, or via our own Customer Support web portal.Provides functional and technical support with the product.Utilizes Salesforce to...

We have an incredibly exciting opportunity to join our dynamic team at the Oryx Garden Hotel as a Front Desk Agent.The newly opening Oryx Garden Hotel will be located atHamad International Airport (HIA) and is operated by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Group.As a Front Desk Agent, you are responsible in providing...

Maintaining Guest Services andFront Desk GoalsManages day-to-day operations,ensuring the quality, standards and meeting the expectations of thecustomers on a daily basis.Develops specificgoals and plans to prioritize, organize, and accomplish yourwork.Handles complaints, settling disputes,and resolving grievances and conflicts, or otherwise negotiatingwith...

Supporting the Most Exciting and Meaningful Missions in the WorldFirst Level Support/CSAThe First Level Support/CSA is primarily responsible for Client Support Administrator (CSA) duties on the.MIL system per Air Force Instructions (AFIs), DOD Directives, Performance Work Statement (PWS), Standard Operating Procedures (SOPs) and Work Instructions (WIs). Also...