Sales Manager
5 days ago
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role:
- The role is expected to achieve and exceed unit sales and targets allocated to Honda showroom in Doha. It is expected that this role ensures the business with smooth showroom and manpower operations at all times.
What you will do:
- Ensure that the sales standards for Honda are achieved and maintained.
- Ensure that budgeted unit sales and gross margin for the brand are achieved or exceeded.
- Ensure adherence to the company's sales system and prospecting system and achievement of targets regarding number of prospects logged, trade-ins, Accessories and F&I products, contributing to achievement of overall business objectives.
- Achievement of C S V objectives for sales function of location, ensuring customer satisfaction and thereby repeat sales.
- Guide, motivate and manage staff to maximize their performance. Identify staff's training and development. Accountable for Employee Engagement scores and Human Sigma level for Honda.
- Ensure that the company procedures are adhered to while handling cash and account receivables, and ensure the proper implementation of the company's credit control policy.
- Control the Location's new vehicle stock for security and to ensure availability.
- Ensure the proper upkeep and maintenance of location's premises and assets.
- Constantly improve and update knowledge about the automobile industry, new features and technical developments, market trends, selling techniques and customer handling skills to keep abreast of the latest developments in the field.
- Ensure QHSE management system requirements and SOPs are implemented in the area of responsibility.
- Ensure customer/associate engagement is enhanced and ensure customer complaints are resolved through taking necessary actions.
Required Skills to be successful:
- Supervisory experience and strategic problem resolution skills.
- Negotiation skills.
- Customer relationship management.
About the Team:
- This role will report to the Head of Business and will work closely with the Sales team in a fast-paced environment.
What equips you for the role:
- Bachelor's Degree or Diploma in Business Management or equivalent.
- Minimum 9 years of experience in direct selling of consumer durables, primarily in Automotive Industry, out of which minimum 3 years should be in a managerial position.
- Ability to lead a team of Sales Executives.
- Competent to coach Sales executives on selling techniques and customer care.
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