Sales Manager

4 days ago

Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels and Resorts, Inc. Full time
Sales Manager - Wyndham Grand Doha West Bay Beach

Location: QA

Property Name: Wyndham Grand Doha West Bay

Wyndham Hotels and Resorts is now seeking a Sales Manager to join our team at Wyndham Grand Doha West Bay Beach in Doha, Qatar.

Job Summary

The role holder will contribute to the performance of the hotel by facilitating the skills he/she has acquired through past experiences in the Sales Department. As a Sales Manager, you are responsible for soliciting, selling, and contracting rooms within your assigned market. You drive group bookings and sales leads and increase conversion. You are also responsible for month-end reporting and tracking of account production.

General Requirements
  • Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Perform other duties as requested by management.
  • Attend daily Wyndham Business Review (WBR) meeting.
  • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
  • Meet or exceed set goals.
  • Initiate and follow up on leads.
  • Maintain and participate in an active sales solicitation program.
  • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
  • Invite clients to the hotel for entertainment, lunches, tours and site inspections.
  • Assist in implementing special promotions relating to direct sales segments.
  • Assist in the preparation of required reports in a timely manner.
  • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
  • Use your property's computerized sales management system to manage the hotel's business.
  • Meet and greet onsite contacts.
  • Develop networking opportunities through active participation in community and professional associations, activities and events.
  • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
Education & Experience
  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Must be skilled in Windows, Company approved spreadsheets and word processing.
Physical Requirements
  • Long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
What we expect from you

You will play an important part in our mission to make travel possible for all by:

  • Being responsive, respectful and delivering great experiences to our guests, partners and communities.
  • Fostering an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.
  • Bringing your best every day and striving to exceed expectations in all you do.
What you can expect from us

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:

  • Growth opportunities through best-in-class training and career development.
  • Competitive salary and benefits.
  • Team member benefit programs that focus on wellness and quality of the environment.
  • A Culture of Diversity & Inclusion.
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