Customer Service Manager

**Customer Service Manager** **Qatar** Parsons is working with leading public service organizations to orchestrate large scale O&M transformation for roads activities for programs that drives Service Delivery Excellence, Operational Efficiencies, Capability Building, Change Management, and Outsource Maximization. Parsons is looking for an amazingly...

**Customer Engagement**: - Foster a positive and personalized customer experience to enhance satisfaction and loyalty. - **Issue Resolution**: - Address and resolve customer concerns, disputes, or issues related to BNPL transactions promptly and effectively. - Collaborate with internal teams, including finance and operations, to ensure timely resolution of...

**Job description**: ** MALE ONLY** - **Welcoming all customers with a smile.** - **Attract potential customers by answering service inquiries and provide** **information about other services.** - **Provide accurate information to the customer and make sure that the** **customer understands their chosen driving package.** - **Open the customers file and help...

we are looking for customer service specialist to join our Logistics team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires. Customer Service Specialist Responsibilities: Immediately escalating serious...

Ground Services Division is currently recruiting for Customer Services Duty Manager. The role is responsible for proactively managing QR passenger service operations on a shift basis, maintaining the corporate safety and security standards of the airline and ensuring customer service standards delivered as per values enshrined in QR. You will take decision...

Operating and monitoring service requirements. - Increase brand awareness and drive sales growth. - Track and report updates on staff's productivity. - 2 Years' experience in cleaning services. - Excellent customer service skills. - Self-sufficient. - Reliable. - Excellent problem solving skills. - Monitor company phone as needed. - Computer skills to...

We are reputed Engineering Consultants based in Doha, We are looking for **Customer Service representative for our Sister company** with more than 5+ years of experience, preferably Arabic speaker. **Key Responsibilities**: - **Order Processing**: Handle customer orders, ensuring accuracy and efficiency in processing. Assist customers with order placement,...

About the role The Manager Customer Service Strategy is responsible for developing and implementing a Training & Development Strategy, a quality strategy and an Information & Content Management Strategy plan in line with the wider QR CCC objective of transitioning to Omni channel, revenue generating customer engagement centres. The role is responsible for...

**CUSTOMER SERVICE**: **Job ID **:2338 **Location **:Doha - Qatar **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Customer Service / Telecalling AED 1,100.00 - 1,300.00 **Other Benefits **:Food+Accomodation+Transport+Water+Electricity **GCC Driving License **:No **Description: - Should have experience in Same Role. Detailed...

About the role Ground Services Division is currently recruiting for Customer Services Duty Manager, QR.07. The role is responsible for proactively managing QR passenger service operations on a shift basis, maintaining the corporate safety and security standards of the airline and ensuring customer service standards delivered as per values enshrined in QR....

Job Purpose: The Customer Service Supervisor will be responsible for managing a team of customer service agents. The primary responsibility of this role is to ensure that the team delivers excellent customer service and maintains high levels of customer satisfaction. This position will require leadership, organizational, and communication skills to...

**Job Overview**: **Responsibilities**: - Lead and manage the customer service team to ensure high performance and customer satisfaction. - Handle escalated customer inquiries and complaints in a professional and timely manner. - Develop and implement customer service policies and procedures. - Monitor and analyze customer service metrics to identify areas...

Duties and Responsibilities: - Welcoming all customers with a wide smile. Attract potential customers by answering service inquiries and providing information about other services. Provide accurate information to the customer and make sure that the customer understands their chosen driving package. Open the customer file and help him fill out the required...

**Duties and Responsibilities** - Welcoming all customers with a wide smile. - Attract potential customer by answering service inquiries and provide information about other services. - Provide accurate information to the customer and make sure that the customer understands their chosen driving package. - Open the customer file and help him fill out the...

_**Supervisory Responsibilities**:_ - Hires entry-level customer service employees. - Trains new employees in the companys customer service policies, procedures, and best practices. - Organizes and oversees the schedules and work of assigned staff. - Conducts performance evaluations that are timely and constructive. - **Duties/Responsibilities**:_ - Manages...

Key Responsibilities: - Respond to customer inquiries and provide information about our abaya products, pricing, and availability. - Assist customers in placing orders via either the website or out instagram page, tracking shipments, and processing returns or exchanges. - Use effective communication and persuasion skills to close sales and meet sales...

**Customer Service** Job Location: Qatar Qualifications/Skills: Bachelor's degree or diploma in the same field. Min. 3 years of experience in Customer Service - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity...

**Job description**: - **Welcoming all customers with a smile.** - **Attract potential customers by answering service inquiries and provide** **information about other services.** - **Provide accurate information to the customer and make sure that the** **customer understands their chosen driving package.** - **Open the customers file and help them fill out...

Parsons is looking for an amazingly talented **Customer Service Lead **to join our team! The Customer Service Lead will be ensuring organization’s customers receives positive experience and feel valued. The position is responsible for conducting customer mapping, designing customer journeys and strategies to effectively manage queries, provide relevant...

**Job description**: ** MALE ONLY** - **Welcoming all customers with a smile.** - **Attract potential customers by answering service inquiries and providing** **information about other services.** - **Provide accurate information to the customer and make sure that the** **customer understands their chosen driving package.** - **Open the customer's file and...