Customer Service Lead

Minimum 3 years' experience in a freight forwarding role is required; preferably in a customer service or operations role. - Previous experience using the ERP system, CargoWise One, is required. - Previous experience updating or negotiating client rates is preferred. - Proficiency with Microsoft Office including Outlook, Teams, Word, and Excel. - Clear and...

Job descriptionJob Description Overview*** This position is contingent upon contract award ***SOS International LLC (SOSi) is seeking a Service Center Lead to manage service order support for a facility O&M contract in Doha, Qatar.Essential Job Duties• Manage facility maintenance records and service orders for the contract.• Supervise supporting...

Lead Customer Service Officer, a role similar to a Customer Service Account Manager, is responsible for managing, facilitating and coordinating all enquiries related to your designated Airline Customers. You will ensure Customer needs are met at all times whilst promoting and maintaining the highest standard of corporate values. Contribute towards and assist...

ALI BIN ALI is seeking a highly motivated Customer Service Lead to join our team in Qatar.About the RoleThis is a leadership position that requires strong communication and interpersonal skills.You will be responsible for building relationships with customers, understanding their needs, and providing solutions that meet their requirements.In this role, you...

**Job description** **Head of Customer Service** - Lead and manage a team of customer service representatives, providing guidance, training, and support to ensure exceptional customer service delivery. - Monitor and analyze customer service metrics, such as response time, resolution rate, and customer satisfaction, to identify areas for improvement and...

About UsThe Al-Futtaim Group is a leading business house in the Gulf region, operating collectively over 40 companies. Our mission is to provide exceptional customer service and support through our various businesses.Our Business PhilosophyWe believe in decentralisation, giving our operating companies a high degree of functional autonomy and authority. This...

About the Role: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our organisation, you will be responsible for providing exceptional telephone support to our customers, ensuring that their queries are resolved promptly and efficiently. Your Key Responsibilities: Handle...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

We are looking for a customer-oriented service representative for a facility management company. **must have experience in a facility management and service company.** **Responsibilities** **Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls. - Generate sales leads - Identify and assess customers’ needs to achieve...

**Customer Service Manager** **Qatar** Parsons is working with leading public service organizations to orchestrate large scale O&M transformation for roads activities for programs that drives Service Delivery Excellence, Operational Efficiencies, Capability Building, Change Management, and Outsource Maximization. Parsons is looking for an amazingly...

**Job description**: ** MALE ONLY** - **Welcoming all customers with a smile.** - **Attract potential customers by answering service inquiries and provide** **information about other services.** - **Provide accurate information to the customer and make sure that the** **customer understands their chosen driving package.** - **Open the customers file and help...

Job Description: Customer Service Representative for a Cleaning and Hospitality Company Job Title: Customer Service Representative Key Responsibilities: Providing accurate information about the company’s services and pricing. Registering customer requests and scheduling appointments according to their needs and company availability. Handling customer...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

**CUSTOMER SERVICE**: **Job ID **:2338 **Location **:Doha - Qatar **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Customer Service / Telecalling AED 1,100.00 - 1,300.00 **Other Benefits **:Food+Accomodation+Transport+Water+Electricity **GCC Driving License **:No **Description: - Should have experience in Same Role. Detailed...

Business Unit: QNB - Qatar Division: Retail Banking Department: Retail Banking Country: Qatar Closing Date: 04-Mar-2025 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries...

About UsALI BIN ALI is a leading retailer dedicated to providing an exceptional shopping experience for our customers. We are seeking a talented and enthusiastic Stocker to join our team and contribute to our success.Key Responsibilities:Ensure accurate inventory levels, managing stock levels and rotating merchandise to prevent spoilage.Monitor and report...

About Abroad WorkWe are a leading company in the field of international work opportunities. Our mission is to provide our clients with high-quality customer service solutions.Our team is dedicated to delivering exceptional results, and we are currently looking for talented individuals to join us as Call Center Operators.The successful candidate will be...

Our ServicesAt ASTRA OILFIELD SERVICE AND TRADING, we offer a comprehensive range of services to support the oilfield industry. These include:Downhole tool servicingFishing tool expertiseBucking services for Oil Country Tubular GoodsMilling tool dressingPDC bit remanufacturingHigh-temperature resistant product solutionsJob OpportunityWe are currently seeking...

**Customer Service Agent** - The incumbent will be responsible to provide high quality customer services and ensure a smooth patient flow in the health centre - Treat patients courteously and with respect; and provide patients with accurate information. - Maintain smooth, organized, and orderly flow of patients moving in and out of hospital premises. - Guide...

Key Responsibilities: - Respond to customer inquiries and provide information about our abaya products, pricing, and availability. - Assist customers in placing orders via either the website or out instagram page, tracking shipments, and processing returns or exchanges. - Use effective communication and persuasion skills to close sales and meet sales...