Cargo Network Support Coordinator

3 days ago

Doha, Qatar Qatar Airways Full time

About the role:
You will be responsible for ensuring a seamless communication flow from/ to the network stations by responding and resolving all operational queries on a shift level and ensuring that all outstanding operational query/mails are addressed or escalated where required. Report and record key recurring issues from/to the network for escalation in order to take actions for continual improvement and thereby enhance the quality aspect on the day-to-day operations.- Maintain 100% Safety, Security and punctuality in all accountable aspects of freight handling.- Monitoring CFM and VSH shipments for FAP and provide feedback to relevant stakeholders on the status.- Follow up on UU/NN shipments in the warehouse for onward booking in liaison with the airline.- Ensure that all the accountabilities detailed in the PCI (QAS Network Operations team - Duties, Responsibilities and Accountabilities) are fully complied.- Distribution of assigned consumables to the network based on the prevailing SOP’s.- Liaise with airline representative where required to ensure smooth flow of operations.- Ensure Airline standard procedures are followed and implemented for compliance.- Communicate and coordinate with all departments to ensure smooth flow of cargo transfer in relation to the monitoring functions assigned by the Line Manager/Department Manager.

**This role is under the Cargo division of Qatar Aviation Services (QAS)**

Qatar Aviation Services (QAS) is an award winning, premier ground handling organization whose global headquarter is at Hamad International Airport (HIA), the hub airport of Qatar Airways. QAS is certified in ISAGO, ISO 9001, RA3 (Regulated Agent) and is a member of the IATA Ground Handling Partnership, proactively participating in various IATA technical groups such as IATA Ground Operations Manual, Load Control & Messaging, Ground Service Equipment & Environment and Airside Safety Group.

QAS Cargo provides services like Import & Expert Handling, Special Cargo Handling and Cool Chain, for 34 Passenger and Cargo Airlines including Qatar Airways, handling more than 1.8 million tons annually at Hamad International Airport.

**Be part of an extraordinary story**
- Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
- Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
- Together, everything is possible

Qualifications

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

About you:
- High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 3 years of job-related experience-
- Command of English language-
- Dangerous Goods / Live Animals handling awarenessAbility to foster teamwork among team members

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