Customer Complaints Officer

Position Title**:Project Assistant (Complaints & Feedback Mechanism)** Duty Station**:Doha, Qatar** Classification**:General Service Staff, G-5** Type of Appointment**:One Year Fixed Term, with possibility of extension** Estimated Start Date**:As soon as possible** Closing Date**:03 October 2024** - Established in 1951, IOM is a Related Organization of...

We are looking for a Customer Relation Officer with good proven experience to join our team. In this role, you will serve as the main point of contact for clients and are responsible for addressing their inquiries, answering there queries, and ensuring they have a positive experience with the company. **Responsibilities**: - Respond to customer inquiries...

About the role We are excited to announce a new opportunity to join our Customer Care team as a Customer Care Officer (In-flight Services) As a Customer Care Officer, you will be responsible for processing feedback received through applicable sources that include electronic voyage reports, customer care reports, and advice and suggestions received through...

**Job Summary**: The CRM Officer is responsible for managing the company's customer relationship management system to ensure the effective handling of customer interactions, data management, and support of marketing and sales efforts. This role involves data analysis, customer segmentation, and collaboration with various departments to optimize customer...

**We are looking to hire a qualified Customer Service Officer to join our dynamic team.** - Answering to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in...

Digitally focussed and providing a truly world class customer experience is a critical part of what Vodafone stands for. From researching a product or service on our website to buying in a way that fits your daily life, to receiving instant help and solutions with customer queries, we want customers to have the most engaging and inspiring experience possible...

About the role Responsible for the management of Customer Care in the assigned region/country, delivering the highest level of customer service to customers who have experienced a service failure. Coordinates feedback and recommends solutions to underperformance of QR’s services. Other key responsibilities are: Operational - Respond to customers in a...

To be successful in this role you will be responsible for the management of Customer Care in the assigned region/country, delivering the highest level of customer service to customers who have experienced a service failure. You will coordinate feedback and recommend solutions to underperformance of QR’s services. Accountabilities: - Respond to customers...

To be successful in this role you will be responsible for the management of Customer Care in the assigned region/country, delivering the highest level of customer service to customers who have experienced a service failure. You will coordinate feedback and recommend solutions to underperformance of QR’s services. Accountabilities: - Respond to customers...

About the Role: At Hamad International Airport, we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining a customer centric...

Company Overview: We are a leading White goods repair center dedicated to providing exceptional service and support to our customers. Our mission is to deliver top-quality repairs and customer satisfaction. We are seeking a dynamic and personable Customer Care Front Office Receptionist to join our team. **Job Summary**: **Key Responsibilities**: Customer...

As Customer Service Officer within Qatar Aircraft Catering Company, you will be responsible to liaise with Business Customers, communicate all updates and information and their special requirements to all relevant stakeholders and to support in ensuring that the Customers' specifications are achieved through proper management while making sure that the...

Responsibilities: Manage customer escalation and complaints on the spot. Ensure customer satisfaction by supporting the management of all inquiries and complaints by customers directed at customer service branches. Confers with customers to provide information about the services, registering their complaints if any, resolve their queries Coordinate and...

**About the role**: As Customer Service Improvement Officer, you will be responsible for helping us achieve this ambition: - Deliver customer service and terminal operational training within the department, as well as conduct customer service and operational improvement campaigns on a regular basis with the aim of creating and maintaining a customer centric...

**Key Responsibilities**: - Handle and resolve customer complaints promptly and efficiently. - Maintain a high level of professionalism and customer satisfaction. - Document and escalate customer issues to the relevant teams when necessary. **Qualifications & Requirements**: - Experience in customer service, handling live chat and phone calls. -...

**Job Summary**: We are seeking a motivated and customer-focused individual to join our call center team as a Customer Service Representative. In this role, you will be responsible for handling inbound and outbound customer calls, providing product and service information, resolving customer complaints, and ensuring customer...

**Job Overview**: **Responsibilities**: - Resolve customer issues and complaints efficiently. - Provide product and service information to customers. - Document customer interactions and maintain accurate records. - Assist with order processing and tracking. - Collaborate with other departments to ensure customer satisfaction. **Requirements**: - High...

**Key Responsibilities**: - Provide detailed information about products and services. - Handle complaints, provide solutions, and escalate issues when necessary. - Record and maintain customer interaction data. **Qualifications**: - Proven experience in a customer-facing role is an advantage. - Strong communication and problem-solving skills. -...

Functions: Your duties will consist of but not limited to: 1. Customer Assistance. Provide personalized assistance to customers in our luxury furniture showrooms, address inquiries related to product details, availability, and pricing and assist customers in making informed purchase decisions. 2. Product Knowledge. Stay informed about the latest trends in...

Important ***: **Please fill in the QNB - Application Form before proceeding with your Online Application**: Click Here to Download the Application Form: Step 1: Click the link above, Download the file, fill and sign the QNB - Employment Application Form & Relatives Degree Declaration Form **Important Note**: Please write "**N/A**" or "**None**" or "**لا...