Customer Complaints Officer

Bachelor's degree in business administration, accounting or finance. A Minimum of 3 years' experience in same role. Experience working within a fully integrated JDE Enterprise One implementation and support. Good analytical skills and attention to the details. Good command of written English. Arabic preferred Accepted knowledge of MS office. Experience in...

Keywords: Complaints, Handler, Customer Service, Resolution SpecialistOur client is seeking a dedicated and empathetic Complaints Handler to join their team in Manchester City Centre. This role offers an exciting opportunity to be the first point of contact for both clients and internal teams, ensuring the highest level of service at all times. The...

Keywords: Complaints, Handler, Customer Service, Resolution SpecialistOur client is seeking a dedicated and empathetic Complaints Handler to join their team in Manchester City Centre. This role offers an exciting opportunity to be the first point of contact for both clients and internal teams, ensuring the highest level of service at all times. The...

**Job Summary**: The role holder ensures effective handling of non-direct customer interaction requests, such as escalated inquiries and complaints, and follows up on requests. The role also resolves written customer disputes based on call center referrals. **Responsibilities**: - Handle customer complaints and escalations with a strong focus on...

About the role We are excited to announce a new opportunity to join our Customer Care team as a Customer Care Officer (In-flight Services) As a Customer Care Officer, you will be responsible for processing feedback received through applicable sources that include electronic voyage reports, customer care reports, and advice and suggestions received through...

Customer Care OfficerQatar Airways Location Doha, Qatar Category Customer Service Job Id Closing Date: JOB DESCRIPTION About the role We are excited to announce a new opportunity to join our Customer Care team as a Customer Care Officer (In-flight Services)As a Customer Care Officer, you will be responsible for processing feedback received through applicable...

**Job Summary**: The CRM Officer is responsible for managing the company's customer relationship management system to ensure the effective handling of customer interactions, data management, and support of marketing and sales efforts. This role involves data analysis, customer segmentation, and collaboration with various departments to optimize customer...

About the roleWe are excited to announce a new opportunity to join our Customer Care team as a Customer Care Officer (In-flight Services)As a Customer Care Officer, you will be responsible for processing feedback received through applicable sources that include electronic voyage reports, customer care reports, and advice and suggestions received through...

About the role We are excited to announce a new opportunity to join our Customer Care team as a Customer Care Officer (In-flight Services) As a Customer Care Officer, you will be responsible for processing feedback received through applicable sources that include electronic voyage reports, customer care reports, and advice and suggestions received through...

About the role We are excited to announce a new opportunity to join our Customer Care team as a Customer Care Officer (In-flight Services)As a Customer Care Officer, you will be responsible for processing feedback received through applicable sources that include electronic voyage reports, customer care reports, and advice and suggestions received through...

About the role We are excited to announce a new opportunity to join our Customer Care team as a Customer Care Officer (In-flight Services)As a Customer Care Officer, you will be responsible for processing feedback received through applicable sources that include electronic voyage reports, customer care reports, and advice and suggestions received through...

We are excited to announce a new opportunity to join our Doha Sales team as a Senior Customer Relations Officer.As a Senior Customer Relations Officer, you will be responsible for managing customer feedback to the highest standards. You will manage the feedback process with customers through the entire cycle from analyzing feedback requests, to leading the...

About the role Responsible for the management of Customer Care in the assigned region/country, delivering the highest level of customer service to customers who have experienced a service failure. Coordinates feedback and recommends solutions to underperformance of QR’s services. Other key responsibilities are: Operational - Respond to customers in a...

_We are Hiring a customer service officer (Arabic Nationalities)_As Agent Customer Service in Kate Facility Management QatarResponsabilities: Customer Service (Receiving Call from Tenant) Solving Issues all Kate Properties 24 Assigning work to technicians by using Rent Manager Software Reviewing issues (like pending) Provide detailed information on services...

Position Title **:Project Assistant (Complaints & Feedback Mechanism)** Duty Station **:Doha, Qatar** Classification **:General Service Staff, G-5** Type of Appointment **:One Year Fixed Term, with possibility of extension** Estimated Start Date **:As soon as possible** Closing Date **:16 April 2024** - Established in 1951, IOM is a Related Organization of...

QNB Group, the World's Strongest Bank and the leading bank in the Middle East and North Africa, is seekingآ Customer Service Officers for the further expansion of the office in Doha.With Net Profit of US$2.6 billion in 2013, at a growth rate of 13.7%, QNB has witnessed rapid international expansion over the past few years.QNB Group operates through its...

Job Summary:The CRM Officer is responsible for managing the company's customer relationship management system to ensure the effective handling of customer interactions, data management, and support of marketing and sales efforts. This role involves data analysis, customer segmentation, and collaboration with various departments to optimize customer...

About the Role: At Hamad International Airport, we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining a customer centric...

About theRole:At Hamad InternationalAirport we believe that success starts with exceptional people. Weare on keen on finding the right personnel who will be responsibleto provide excellent Customer service and Terminal operationtraining as well as conduct customer service and operationalimprovement campaigns besides maintaining a customer centricairport...

Responsibilities: Manage customer escalation and complaints on the spot. Ensure customer satisfaction by supporting the management of all inquiries and complaints by customers directed at customer service branches. Confers with customers to provide information about the services, registering their complaints if any, resolve their queries Coordinate and...