Officer Customer Care Outstations

**218682**Job Posting** Feb 25, 2025, 4:34:54 AM | **Primary Location** Doha | **Unposting Date** Mar 11, 2025, 3:59:00 PM **Description** **About the role** As a Customer Care Outstations Coordinator, you will be responsible in the management of customer feedback process with customers through the entire cycle from analyzing the feedback request,...

To be successful in this role you will be responsible for leading a team of Customer Care staff based in Doha and outstations that are either directly or indirectly reporting to Customer Care organisation, ensuring customer feedback is managed to the highest standards. You will be managing the investigation process through to finalizing the resolution and...

About the role Responsible for the management of Customer Care in the assigned region/country, delivering the highest level of customer service to customers who have experienced a service failure. Coordinates feedback and recommends solutions to underperformance of QR’s services. Other key responsibilities are: Operational - Respond to customers in a...

About the role We are excited to announce a new opportunity to join our Customer Care team as a Customer Care Officer (In-flight Services) As a Customer Care Officer, you will be responsible for processing feedback received through applicable sources that include electronic voyage reports, customer care reports, and advice and suggestions received through...

The VIP & Premium Officer is part of the Customer Care team within the Customer Care unit with the responsibility to manage customer feedback of Premium and VIP customers. Your main duty for the position is to ensure that feedback received from VIP & Premium passengers is managed to the highest standards. This role is focused to Customer Care issues relating...

**About the role** An exciting opportunity now exists as HR Coordinator - Commercial & Outstations, to join the International HR Business Partnering team. to support our global HR Management team. As HR Coordinator for Commercial and Outstations, you will be responsible for providing HR Administrative support for our global HR team. Based in our head office...

As Customer Care Briefing Officer, you will be responsible to assist and support Senior Customer Care Briefing Officer in improving the quality and standards of reporting of Customer Care Briefing unit. You will be rsponsible in initiating the collection of data and investigation reports required in completing the report for higher management. You will be...

As Customer Care Briefing Officer, you will be responsible to assist and support Senior Customer Care Briefing Officer in improving the quality and standards of reporting of Customer Care Briefing unit. Responsible in initiating the collection of data and investigation reports required in completing the report for higher management. Will be required to...

A nursing home care company willing to hire a female customer Service officer with the following qualifications: Should speaks arabic University graduate Experience of no less than 2 years in customer service and preferably in a nursing company. Transferable visa or NOC Company will provide free accommodation and free transportation ,if interested...

Bachelors Degree or equivalent - A level or equivalent - Experienced Oracle HRMS user - Minimum of 4 years of experience in a large organization with good exposure to systems / computers skills. - Experience to operate and communicate effectively while under pressure is essential, as well as handling most sensitive and confidential employee information. -...

** ONLY LOCAL CANDIDATES PREFERRED** - Bachelors Degree or equivalent - A level or equivalent - Experienced Oracle HRMS user - Minimum of 4 years of experience in a large organization with good exposure to systems / computers skills. - Experience to operate and communicate effectively while under pressure is essential, as well as handling most sensitive and...

**Key Responsibilities**: - Handle and resolve customer complaints promptly and efficiently. - Maintain a high level of professionalism and customer satisfaction. - Document and escalate customer issues to the relevant teams when necessary. **Qualifications & Requirements**: - Experience in customer service, handling live chat and phone calls. -...

As Senior Customer Care Briefing Officer, you will be responsible to maintain the standards of the Customer Care briefing / reporting unit of Customer Care. Ensure the processes and procedures are in line with the company’s guidelines through all communication channels. Responsible for assessing investigation reports for finalization of the reports to...

Job Purpose Summary The incumbent will be primarily responsible for conducting business over the telephone and utilize advanced contact technology to provide utmost customer service. Essential Duties & Responsibilities by Dimensions **A. Shareholder & Financial**: - Achieve Key Performance Indicators (KPIs) like average time taken to answer calls, average...

QNB3256 - Officer Customer Care Call Center (Qatarization)Join to apply for the QNB3256 - Officer Customer Care Call Center (Qatarization) role at QNB Group.About QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence...

As Customer Care Briefing Coordinator, you will be responsible for registration of cases in Customer Care database for GCEO and higher management memo preparation. Helps in preparing memos, updates and reports required by higher management. You will monitor and track the investigation process and completion of investigation report through the entire cycle....

We are specialized nutrition company, we're dedicated to transforming lives through tailored nutrition and meal planning. Our mission is to empower individuals to achieve their health and wellness goals by providing nutritious, chef-prepared meals delivered straight to their doorsteps. As we continue to grow, we're looking for a Customer Care Service Agent...

As Customer Care Briefing Coordinator, you will be responsible for registration of cases in Customer Care database for GCEO and higher management memo preparation. Helps in preparing memos, updates and reports required by higher management. Monitors and tracks the investigation process and completion of investigation report through the entire cycle....

**We are looking for Customer care Executive ARABIC & ENGLISH Fluency Mandatory** - Assist customers in scheduling service appointments, providing necessary information on service options, and explaining procedures or policies. - Coordinate with service technicians or relevant departments to assign and schedule service tasks based on customers' needs and...

About the role As a Customer Care Support Manager, you will be responsible to manage the provision of a comprehensive support services to employees within QR Corporate Customer Care. Responsible for the development of strategies and concepts associated with support services activities and the systems (Microsoft Dynamics & Hayyakom) for the Support team in...