Customer Service Coordinator

6 months ago


Doha, Qatar International Medical Company Full time

**Responsibilities**:

- Overseeing Customer Service Representatives and other team members
- Ensuring that the team members adhere to the company guidelines and policies at all times
- Providing the clients with product and service knowledge
- Identifying and resolving any urgent customer service queries
- Developing and implementing monthly/yearly departmental goals
- Maintaining and updating client database
- Ensuring that follow-up and promotional calls are being made on time
- Addressing any customer queries in a professional and timely manner

**Note**: Very good in Arabic & English communication

**Job Types**: Full-time, Permanent

**Salary**: QAR3,000.00 - QAR6,000.00 per month



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