Hotel Cleanliness Operations Manager

2 days ago


Baladīyat az Zaāyin, Qatar Marriott International, Inc Full time
Job Summary

We are seeking a skilled and detail-oriented Guest Environment Expert to join our team at the Qabila Westbay Hotel. As a key member of our housekeeping and laundry team, you will be responsible for maintaining the highest standards of cleanliness and guest satisfaction.

Key Responsibilities
  • Maintain the appearance and cleanliness of the hotel, including guest rooms, public spaces, and back-of-house areas.
  • Deliver exceptional guest service by responding to guest requests and resolving any issues in a timely and professional manner.
  • Stock and maintain housekeeping carts and supplies, ensuring that all necessary items are available for staff use.
  • Collaborate with other departments to ensure seamless operations and maintain a safe and healthy work environment.
  • Participate in ongoing training and development to enhance skills and knowledge in housekeeping and guest service.
Requirements
  • High school diploma or equivalent required; some college or vocational training in hospitality or a related field preferred.
  • Minimum 1 year of experience in housekeeping or a related field, with a focus on guest service and quality control.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and guests.
  • Physical ability to lift, carry, and move objects weighing up to 50 pounds, with frequent standing, walking, and bending.
About Marriott International

Marriott International is a global hospitality leader, with a portfolio of brands that include The Autograph Collection, Marriott Hotels, and more. We are committed to providing exceptional guest experiences and fostering a culture of inclusivity and respect.



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