Call Centre Operations Manager

About The RoleWe are currently recruiting for a Contact Centre Resource Planning Manager to lead our team in delivering exceptional service levels and minimizing resource gaps.The successful candidate will have the following qualifications:High School Qualification/ Vocation or Diploma or Equivalent with Minimum 7 years of job-related experience.ORBachelor's...

About the Role:Determine the Call Centre operational strategy by conducting reviews, capacity planning, and cost/benefit analyses; evaluating state-of-the-art technologies; defining user requirements and customer-service standards, contributing to organizational strategic plans and reviews.Develop and improve customer interaction and voice response systems;...

Guest Service Centre AgentFull-time Company Location: Banana Island Resort Doha by AnantaraCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and...

Job DescriptionCall Center Manager / Customer Experience Manager / Customer Support ManagerResponsibilitiesManage the overall operations of the call center, including inbound and outbound customer interactions.Develop and implement strategies to enhance customer follow-up, relationship management, and customer loyalty.Create and maintain a customer database,...

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this position are:Receives guests calls in a professional and friendly manner ensuring guest...

Call Center Operator Vacancy in Doha, QatarAttention This vacancy is temporarily suspendedOur company is looking for the following positions:FEMALE - CALL CENTER AGENTFEMALE - SALES AGENT (INBOUND AND OUTBOUND)Salary will be discussed upon interview.For interested applicants, please kindly submit your CV to:Email: pamelacamero29@gmail.comWhatsApp:...

RequirementsTo be successful as a Phone Call Operator at Voxig IT Solutions, you must have:A high school diploma or equivalent.Previous experience in a call center or customer service role is a plus.Strong verbal and written communication skills.The ability to multitask and stay calm under pressure.Basic computer literacy and familiarity with CRM tools.What...

Job DescriptionWe are currently looking for dynamic and self-motivated Front Office professionals who want to move their careers forward.As a Telephone Operator, you are responsible for handling every phone call with importance to provide a professional and customer-focused response to our guests, ensuring their stay will become a memorable experience. Your...

Heroes of the Hotel, our Reservations Team have impeccable attention to detail and pride in the work they do. Our amazing Reservations team ensure our guests truly experience a luxurious, unforgettable 5* stay.We are looking for an experienced and passionate Call Center Manager (Rooms & F&B) to deliver exceptional guest experience. You will have exceptional...

Job DescriptionWe are seeking a seasoned Operations Director to lead our customer experience team, overseeing call centre operations, customer service, and strategic planning initiatives. The ideal candidate will have a proven track record of driving business success through efficient process design, data-driven decision making, and collaborative...

What are we looking forAGuest Service Centre Supervisor serving Hilton brands must demonstrate the following skills and attributes:Leadership:Motivate and inspire team members to achieve service excellence.Provide guidance and support to resolve issues effectively.Communication:Exhibit strong interpersonal skills to interact with guests and team members...

About the Company:The Hyatt Regency Oryx Doha is a modern hotel located near Hamad International Airport and close to the city centre. Our hotel features contemporary architecture and offers exceptional service, making it a great place for business and leisure travellers.Job Description:We are looking for colleagues who can provide excellent...

Join us at the Hyatt Regency, a leader in luxury hospitality, where we strive to exceed expectations and create unforgettable experiences for our guests.Our hotel is located near Hamad International Airport, making it an ideal choice for business and leisure travelers. With its contemporary design and warm atmosphere, our hotel provides the perfect setting...

About the RoleAs a Specialist Doctor – Aeromedical Centre, you will play a crucial role in establishing a world-class Aviation Medical Centre for Qatar Airways. Your primary responsibility will be to provide medical certification for flying staff and offer specialist aviation medicine advice and clinical services to support QR employees and the aeromedical...

The Neurological Disorders Research Centre at Hamad Bin Khalifa University's Qatar Biomedical Research Institute is a premier centre of excellence in the field of neurological disorders research. Our team of experts is dedicated to advancing our understanding of neurological disorders and developing effective treatments.About the RoleWe are seeking an...

Job OverviewAt HR Available, we are committed to delivering exceptional customer experiences through our call center team. As a Call Center Team Lead, you will play a crucial role in managing the overall operations of the call center and leading a team of customer service representatives.Key ResponsibilitiesTeam Management: Supervise and develop a team of...

Bachelor of Hotel Management (Hotel Management)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionThe alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar, and Doha's business district. With...

About the JobWe are seeking a highly experienced Operations Director to lead our customer experience team. The successful candidate will be responsible for developing and implementing strategies to improve customer satisfaction, retention, and loyalty.Key Responsibilities:Determine the call centre operational strategy by conducting reviews, capacity...

Purpose: Highly Qualified & experienced leader to perform remarkable service delivery of telco Contact CentreContext: Working closely with the customer in terms of service delivery, maintaining customer relation, resolving gaps in BAU operations.Role Accountabilities:Developing and improving customer interaction and voice response systems; designing user...