Account Partnership Specialist
2 weeks ago
Job Overview: We are looking for a highly skilled Account Partnership Specialist to join our team at Deliveroo. As a key member of our Account Management team, you will be responsible for managing and growing restaurant partnerships on our platform.
Main Responsibilities:
- Manage Partnerships: Manage and grow restaurant partnerships to drive revenue growth and improve internal processes.
- Provide Strategic Support: Act as the primary point of contact for operational and strategic support to ensure seamless partner experiences.
- Monitor Key Performance Metrics: Monitor and optimize key performance metrics to drive success for both partners and the platform.
- Update CRM Data: Maintain and update data in our company's CRM system to ensure accurate insights and informed decision-making.
- Drive Engagement: Drive participation in promotions, campaigns, and exclusive initiatives to increase visibility and engagement.
- Collaborate with Internal Teams: Collaborate with internal teams to improve restaurant branding on the platform and enhance overall user experience.
- Grow Revenue: Ensure revenue growth through upselling and cross-selling opportunities while maintaining strong relationships with existing partners.
- Discover New Opportunities: Identify new business opportunities and initiatives to expand partnerships and drive business growth.
- Share Insights: Provide regular performance insights and actionable recommendations to inform strategic decisions.
About You:
- Effective Communication: Possess effective communication and presentation skills to engage with restaurant partners and internal stakeholders.
- Relationship Building: Demonstrate strong relationship building skills to establish trust and rapport with partners.
- Results-Driven: Be results-driven, with a focus on delivering outcomes and achieving targets.
- Collaborative Mindset: Showcase a collaborative mindset, working with internal teams to achieve common goals.
- Language Skills: Fluency in Arabic and English is required, with strong analytical skills and experience in the food delivery, hospitality, or e-commerce industry being a plus.
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