Customer Engagement Expert

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Cognizant Full time

Join us as a Customer Engagement Expert at Cognizant and contribute to the development of innovative solutions that drive customer satisfaction and loyalty. As a key member of our business analysis function, you will be responsible for analyzing customer behavior and preferences to inform product development and marketing strategies.

Responsibilities:

  • Analyze customer behavior and preferences to inform product development and marketing strategies.
  • Collaborate with cross-functional teams to ensure seamless integration with existing systems and processes.
  • Develop and implement metrics and analytics to measure program effectiveness and make data-driven decisions.
  • Present results and recommendations to stakeholders, including business users and IT management.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • Opportunity to work with cutting-edge technologies and methodologies.
  • Collaborative and dynamic work environment.


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