Health Club Guest Services Representative

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

About Us: IHG Hotels & Resorts

As the world's largest luxury hotel brand, we pride ourselves on being genuine ambassadors of the InterContinental spirit. Shaped by international expertise and local insights, our passion for travel spans cultures and customs. We inspire experiences where guests can explore new perspectives and enjoy sophisticated surroundings.

Located in Doha, our property features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental. Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices, our properties offer distinctive surroundings that redefine luxury.

Your Role: Health Club Receptionist

As a key member of our team, your primary responsibilities will include welcoming guests, managing reservations, and providing information about our facilities and services. You will be the first point of contact for our guests at the Health Club, ensuring a seamless and enjoyable experience for all.

Your Key Responsibilities

  1. Greet and welcome guests with a warm and friendly demeanor
  2. Manage check-ins and check-outs efficiently
  3. Answer phone calls and respond to inquiries regarding health club services, memberships, and classes
  4. Schedule appointments for personal training, classes, and wellness services
  5. Maintain accurate records of guest visits and memberships
  6. Ensure the reception area is clean, organized, and inviting
  7. Collaborate with fitness staff to promote health club programs and events
  8. Assist with administrative tasks as needed


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