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We are currently seeking a highly skilled and experienced hospitality professional to join our team as a Customer Service Host/Hostess.

This is an exciting opportunity to work with a reputable company and contribute to delivering world-class service to our guests.

The successful candidate will be responsible for the following key responsibilities:

  1. Providing exceptional customer service, ensuring guests feel valued and appreciated.
  2. Welcome and greet guests upon arrival, creating a warm and inviting atmosphere.
  3. Take reservations, handle the reservation book, and answer telephone calls in an impeccable manner.
  4. Set up the outlet prior to business hours along with the service team.
  5. Coordinate with the service team to ensure seamless arrangements according to the floor plan for reservations or blocked tables.
  6. Maintain a clean and well-maintained outlet and entrance area, adhering to high standards of quality and hygiene.
  7. Monitor the well-being of all guests, providing support and assistance when needed.
  8. Be aware of all menus and ongoing promotions in the outlet, making informed recommendations to guests.
  9. Contribute to setting up the outlet's database, ensuring accurate and timely information.
  10. Ensure guests' satisfaction upon departure, encouraging positive feedback and reviews.