Front Desk Coordinator

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels LLC Full time

At Premier Inn Hotels LLC, we are looking for a highly motivated and detail-oriented Front Desk Coordinator to join our team. In this role, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless check-in and check-out experience.

Main Responsibilities:

  • Greet and welcome guests in line with our brand standards, answering telephone calls and responding to queries in a professional manner.
  • Manage guest payments and process all reservations and cancellations accurately and efficiently.
  • Identify corporate leads and build long-term relationships with clients.
  • Effectively communicate with all departments regarding guests' requests and complaints for smooth service delivery.

Requirements:

  • Customer-oriented approach and strong communication skills.
  • Flexible and able to work under pressure.
  • Ability to work both independently and in a team.
  • Proactive with excellent organizational skills.


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