Service Desk Lead
4 days ago
We are seeking an experienced IT professional to join our team as a Capacity Planning Specialist. In this role, you will be responsible for managing IT capacity to meet business needs.
Your key responsibilities will include assessing current processes, producing and maintaining a capacity plan, and reviewing and negotiating SLAs and OLAs. You will also be responsible for monitoring services and infrastructure utilization patterns to ensure sufficient capacity is available when required.
Key Requirements:
- Experience: 10 years of experience with capacity management
- Certifications: ITIL 3 foundation, ITIL 3 practitioner, ITIL 3 intermediate, and ITIL 4 foundation certifications
- Education: Bachelor's degree in engineering or computer science
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IT Service Desk Team Lead Professional
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Nakilat Full timePREFERRED QUALIFICATIONS:Job OverviewNakilat seeks a highly skilled IT Service Desk Team Lead to oversee the daily operations of our service desk function. As a key member of the IT team, you will be responsible for ensuring that all service levels are met in line with the needs of a safe and efficient IT operations within Nakilat and its joint ventures.Key...
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IT Service Desk Professional
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeService Desk RoleWe are looking for a skilled Helpdesk L2 Engineer to join our Service Desk team. This role involves providing technical support and maintenance services to desktop PCs, telephone systems, wireless networks, and peripheral devices.Core ResponsibilitiesPerform scheduled maintenance tasks on installed PCs, networks, telephone systems, and...
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Service Desk Director
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time**Job Description:**We are seeking a seasoned Service Desk Director to lead our service desk team at Diyar United Company. In this role, you will be responsible for providing exceptional customer service, resolving technical issues, and improving service delivery processes.**Responsibilities:**Lead the service desk team to provide timely and effective...
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IT Service Desk Manager
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar ORACLe Full timeJob OverviewWe are seeking a highly skilled IT Service Desk Manager to join our team at ORACLe. As a key member of our support team, you will be responsible for ensuring that our customers receive exceptional service and support.The successful candidate will have a proven track record in technical support, with a strong focus on customer satisfaction and...
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Service Desk Supervisor
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar NAKILAT Full timeNakilat seeks a highly skilled and experienced Helpdesk Team Lead to join our IT department. As a key member of our team, you will be responsible for managing IT service desk staff coverage, preparing reports on SLA compliance, service desk metrics, and IT assets.Key Responsibilities:Establish and set the standard for the provision of support services within...
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Service Desk Operations Manager Job
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Nakilat Full timeJob ResponsibilitiesOverviewThe IT Service Desk Team Lead will be responsible for managing the day-to-day operations of our service desk function. This includes providing consulting support to site organizations in regard to office automation, end-user computing projects, and training programs.Key AccountabilitiesService Desk Support and Operations: Provide...
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Service Desk Operator
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar ABC Consultants Full timeJob Summary:We are seeking a skilled Service Desk Analyst to join our team at ABC Consultants. As a key member of our IT support team, you will provide high-quality assistance to our clients, ensuring their needs are met promptly and efficiently.Responsibilities:Offer phone and email support to clients, addressing their technical queries and concerns.Monitor...
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Service Desk Leadership Position
4 hours ago
Doha, Baladīyat ad Dawḩah, Qatar asgatech Full timeIncident Resolution Specialist - asgatech in Borehamwood, Herts seeks an experienced Incident Resolution Specialist to oversee a busy Service Desk, ensuring clients receive great customer service, mentoring the team, and resolving escalated client issues. This is a challenging opportunity for a skilled individual to join a fast-growing Managed Services...
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Technical Service Lead
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar NAKILAT Full timeAs a Technical Service Lead at Nakilat, you will play a critical role in ensuring the smooth operation of our IT infrastructure. You will be responsible for providing management and technical expertise to the IT service desk function to provide 1st level technical support.Key Accountabilities:Service Desk Support and Operations:Manage IT service desk staff...
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Luxury Front Desk Lead
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full timeAbout UsIHG Hotels & Resorts is a global hospitality company that embodies the spirit of luxury travel. With decades of international expertise and local insights, we craft sophisticated experiences for discerning guests. Our passion for delivering exceptional service spans cultures and customs, inspiring us to create unforgettable moments for those seeking...
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Front Desk Service Coordinator
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar 1st-jobs Full timeJob OverviewWe are seeking a dedicated Front Desk Service Coordinator to join our team at 1st-jobs in Doha, Qatar.Provide exceptional guest service, creating a positive first impression and addressing guest needs promptly.Collaborate with the Front Office Team to ensure efficient service delivery and maintain high standards of quality.Key...
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Customer Service Team Lead
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Minor International Full timeAbout UsAs a leading hospitality group, Minor Hotels aims to deliver exceptional experiences for our guests. Our mission is to create memorable moments that inspire loyalty and trust.Job OverviewWe are seeking a highly skilled Front Office Supervisor to join our team at Tivoli Hotels & Resorts. As a key member of our front desk team, you will be responsible...
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Front Desk Associate
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are seeking a Front Desk Associate to join our team at lxbfYeaa. As the first point of contact for walk-in customers, you will provide solutions or direct them to the right person.You will establish account set up for Qatari and non-Qatari clients, generate viable leads, and forward them through the appropriate channels. You will also maintain service...
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Customer Service Lead
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full timeWe are seeking an experienced and professional individual to fill the role of Assistant Front Desk Manager at Marriott International. This position requires a strong understanding of hotel operations and excellent communication skills.You will be responsible for managing the front desk, processing guest check-ins, and verifying guest identity. Additionally,...
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Front Desk Senior Coordinator
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Minor International Full timeOur VisionAt Tivoli Hotels & Resorts, we strive to create unforgettable experiences for our guests. We believe in delivering personalized service, tailored to meet the unique needs and preferences of each individual.Job RoleWe are seeking a highly skilled Front Office Supervisor to lead our front desk team at Tivoli Hotels & Resorts. As a key member of our...
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Help Desk Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full timePosition Overview:We are looking for a skilled IT Support Manager to lead our help desk team in Doha, Qatar.Key Tasks:Lead the help desk team, ensuring timely issue resolution and high-quality service delivery.Develop and implement effective conflict management strategies, promoting a positive work environment.Assign tasks and priorities among team members,...
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Front Desk Coordinator
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Danat Qatar LLC Full timeJob DescriptionWe are seeking a highly motivated and organized Front Desk Coordinator to join our team at Danat Qatar LLC. The successful candidate will be responsible for coordinating front desk activities, managing guest requests, and providing exceptional customer service.Key Responsibilities:Coordinate front desk activities, including managing guest...
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Front Desk Representative
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels and Resorts, Inc. Full timeFront Desk RepresentativeWe are seeking a skilled and friendly Front Desk Representative to join our team at Wyndham Grand Doha West Bay Beach in Doha, Qatar.The ideal candidate will have excellent communication skills and be able to effectively handle all duties related to the front desk, including check-in/check-out, cashiering, taking reservations,...
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IT Help Desk Specialist
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are seeking a highly skilled and experienced IT Help Desk Specialist to join our team at lxbfYeaa. As a key member of our IT department, you will play a vital role in providing technical support and maintaining desktop infrastructure.Job Overview:Provide expert-level technical support for desktop PCs, telephone systems, wireless networks, and peripheral...
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Graduate Service Desk Agent
11 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Deka Minas (Pty) Ltd Full timeWe are excited to announce an opportunity for a recent graduate to join our Service Desk Team as a Graduate Service Desk Agent.Job Overview:The successful candidate will be responsible for providing excellent customer service and technical support for our clients in the oil and gas industry.Responsibilities:Technical Support: Respond to customer inquiries...