Front Office Team Supervisor

4 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar accor Full time
Job Description

Job Title: Team Leader- Front Office

Job Summary:

We are seeking a highly skilled and experienced Team Leader to join our Front Office team at Accor. As a Team Leader, you will be responsible for supervising the overall functioning of the Reception, ensuring an efficient and effective operation.

Key Responsibilities:

  • Supervise and coordinate the daily activities of the Reception team to ensure seamless service delivery.
  • Ensure that all tasks are performed to the highest standards, including daily administration, meeting and greeting visitors, dealing with queries and complaints, and booking rooms.
  • Maintain high standards of customer service at the Reception, exceeding customer expectations consistently.
  • Ensure that the team attends all training courses offered by the Management to enhance their skills and knowledge.

Requirements:

  • Proven experience in a similar role, preferably in the hospitality industry.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.

What We Offer:

As a Team Leader at Accor, you will have the opportunity to work with a dynamic and supportive team, receive comprehensive training and development, and enjoy a competitive salary and benefits package.



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