Partner Manager
4 days ago
Job Summary
The Partner Manager at iHorizons is responsible for developing and executing the overall partnership strategy. This role involves identifying, evaluating, negotiating, and signing new partnerships aligned with the strategy. The Partner Manager will manage ongoing relationships with partners, contribute to generating business through the partner ecosystem, and ensure compliance with partnership obligations and administrative aspects. Partners include vendors (OEMs) and implementation partners (SIs), and sourcing partners (staff augmentation), among other potential types of partners.
Job Objectives
- Develop and implement a comprehensive partnership strategy that encompasses both strategic partnerships and opportunistic partnerships.
- Identify, evaluate, recommend, negotiate, and sign new partnerships that align with our strategic objectives.
- Nurture and manage relationships with partners to maximize business opportunities and strengthen the partner ecosystem.
- Ensure compliance with partnership obligations, including certifications and other administrative aspects.
- Contribute to the growth and success of iHorizons by leveraging partnerships to generate new business and enhance market presence.
- Identify and enact opportunities to reduce partner costs on an ongoing basis.
- Limit the competition's ability to work with our partners.
- Achieve revenue targets from those partners.
Job Responsibilities
Partnership Strategy Development
- Analyze market trends and competitive landscape to develop a comprehensive partnership strategy.
- Identify potential strategic partners and evaluate their alignment with iHorizons' goals.
- Determine the appropriate mix of strategic and opportunistic partnerships to drive business growth.
- Define partnership goals, objectives, and key performance indicators (KPIs) and drive to completion.
- Collaborate with internal stakeholders to align partnership strategy with overall business objectives.
Partnership Identification, Evaluation, and Negotiation
- Identify and research potential partnership opportunities that align with the strategic direction.
- Evaluate potential partners based on their expertise, market presence, and compatibility.
- Conduct due diligence on prospective partners, including financial analysis and risk assessment.
- Recommend selected partners for management approval.
- Develop and negotiate partnership agreements, including terms, conditions, and performance metrics.
- Collaborate with legal and finance teams to ensure contracts and agreements are compliant and protect the company's interests.
Relationship Management and Business Generation
- Build and maintain strong relationships with partners to foster collaboration and mutual success.
- Regularly communicate with partners to identify business opportunities and address any concerns.
- Support partners in their efforts to generate business, providing guidance and resources as needed.
- Monitor partner performance against agreed-upon KPIs and develop action plans to drive improvement.
- Collaborate with sales and marketing teams to leverage partner relationships for lead generation and customer acquisition.
- Maintain a minimum level of public activities with partners (events, seminars, marketing activities, etc.).
Partnership Obligations and Administrative Management
- Ensure compliance with partnership obligations, such as certifications and training requirements.
- Manage administrative aspects of partner management, including contract renewals and terminations.
- Maintain accurate records of partnership agreements, milestones, and key contacts. Manage all documentation related to partner activities.
- Coordinate with internal teams to provide necessary support and resources to partners.
- Monitor partner compliance with legal, regulatory, and ethical guidelines.
Other Responsibilities
- Stay updated on industry trends, market dynamics, and emerging partnership opportunities.
- Provide regular reports and analysis on partnership performance and ROI.
- Collaborate with cross-functional teams to drive innovation and improve partnership processes.
- Participate in relevant industry events, conferences, and networking activities.
- Support other business development initiatives as required.
Job Requirements
Educational Qualification
- Bachelor's degree in business or CS.
- Partnership Management Certification a plus.
Previous Work Experience
- 5+ years' experience in a software sales environment with at least 3 years of experience maintaining and developing partnerships.
- Working knowledge of the partner ecosystem and success in designing and executing partner strategy.
Skills And Abilities
- Proficiency in comprehending enterprise technology solution ecosystems in order to choose appropriate partners, encompassing industry-specific solutions.
- Familiarity with prominent solution evaluation tools, such as Gartner's Magic Quadrant and Forrester's Wave, a must.
- Ability to clearly identify the meaningful business impact and success metrics.
- Consultative approach and proven track record of effective collaboration and influence at all levels of an organization, with the ability to achieve goals in a fast-paced and continually evolving environment.
- Ability to work in and manage ambiguity, including dealing effectively with issues that do not always have a process, system, or solution in place.
- Excellent presentation and communication skills.
- Tenacious, confident, and self-motivated individual.
- Highly analytical, data-driven, and numerate.
- Proactive, self-starter and results oriented.
About iHorizons
iHorizons is a leading provider of business solutions and technology services in the Arab World. Headquartered in Doha, Qatar, we work with prominent clients to support their digital service migration journeys. The ultimate outcomes are radically improved customer experiences and increased operational efficiencies.
We are a forward-looking organization, always enhancing our methodologies and adopting new technologies so that we serve our customers better and improve our position in the market. We have an outstanding culture, and we provide unique opportunities.
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