Strategic Partner Manager
5 days ago
We are seeking a highly organized and detail-oriented HR Service Coordinator to manage key processes related to onboarding, candidate vetting, and employee documentation. The successful candidate will play a critical role in ensuring a smooth and efficient experience for new hires while maintaining compliance with company policies and regulatory requirements.
This role requires strong administrative skills, excellent computer literacy, and a keen eye for detail. The ideal candidate will also be comfortable working with HR systems, data management, and process improvement with a focus on enhancing efficiency through digitization and automation.
Core Activity
- Coordinating and overseeing the onboarding process for new employees.
- Conducting candidate vetting, reference checks, and any other pre-employment screening requirements.
- Preparing and issuing official letters requested by employees.
- Ensuring HR records are maintained accurately and in compliance with company policies and relevant employment laws.
- Driving Continuous Improvement and HR Digitisation to enhance efficiency.
Key Accountabilities
Onboarding & Induction
- Manage the onboarding process ensuring all necessary documentation is completed before the employee's start date.
- Coordinate induction schedules and communicate key information to new hires.
- Work closely with hiring managers to ensure a smooth transition for new employees.
Candidate Vetting & Compliance
- Conduct pre-employment checks including verifying identification and references.
- Maintain accurate and confidential records of all checks and compliance documents.
Employee Documentation & Letters
- Draft and issue official employee letters.
- Process employee reference requests and maintain accurate personnel records.
- Assist with contract amendments, salary changes, and other HR administrative tasks.
HR Systems Data Management and Digitisation
- Maintain HR records and databases with accuracy and confidentiality.
- Ensure compliance with data protection regulations when handling employee information.
- Generate reports and maintain HR metrics as required.
- Drive the digitisation of HR processes, reducing manual work and improving accuracy.
- Explore HR technology solutions to enhance efficiency and automation.
- Identify opportunities to streamline HR processes and improve workflow efficiency.
- Contribute to policy and process enhancements in line with best practices.
- Support the adoption of HR automation tools to enhance onboarding compliance and record keeping.
- Provide feedback and recommendations for improving HR service delivery.
Requirements
- Previous experience in HR administration, onboarding, or recruitment support.
- Strong administrative and organisational skills with excellent attention to detail.
- Proficiency in MS Office (Excel, Word, Outlook) and experience using HR systems.
- Strong numeracy skills and ability to manage data accurately.
- Ability to handle sensitive and confidential information with discretion.
- Experience with HR process automation or digital transformation.
Essential: Previous experience in HR administration, onboarding, or recruitment support. Strong administrative and organisational skills with excellent attention to detail. Proficiency in MS Office (Excel, Word, Outlook) and experience using HR systems. Strong numeracy skills and ability to manage data accurately. Excellent written and verbal communication skills. Ability to handle sensitive and confidential information with discretion. Desirable: Experience with HR process automation or digital transformation.
Key Skills
Employee Relations, ATS, Workers' Compensation Law, Benefits Administration, HRIS, Payroll, Employment & Labor Law, ADP, Administrative Experience, Human Resources, Recruiting, Workday
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