Senior Relationship Manager

2 weeks ago

Doha, Qatar Qatar National Bank Full time

Role Summary
The incumbent will be responsible for proactively managing the Bank’s relationship with International Corporate Banking customers to assist in meeting the stated budget targets for the International Corporate Banking function in terms of revenue, profit, profitability and volumes in compliance with established QNB credit policies, procedures, standards and regulatory requirements. The incumbent will ensure that assigned International Corporate Banking clients’ needs are met on a priority basis in compliance with prevailing corporate financing best practices and will proactively coordinate efforts and cross sell products with other Bank divisions / departments / functions.

Role Description
- Maintain and conduct activities in compliance with policies and procedures, regulations and prevailing best practices.
- Manage assigned International Corporate Banking credit clients on overall basis to ensure targets are met, corrective measures where necessary are implemented on a timely basis and to systematically evaluate the quality and performance of the same.
- Provide technical expertise and guidance to Relationship Officers to ensure their credit proposals adequately address all relevant risk factors and meet minimum acceptable standards.
- Perform sales activity in accordance with Executive Manager International Corporate Banking directives and timely update the database of client contacts.
- Systematically visit client premises, conduct meetings and prepare / deliver presentations, as appropriate.
- Identify and timely report on all negative events and early signals on potentially problematic accounts / relationships that are managed by the International Corporate Banking function.
- Perform cross selling activities in coordination with other Corporate & Institution Banking functions, departments, international and domestic branches, representative offices, affiliates, Foreign Institutions, Treasury, Legal, Retail, and Head Office support functions in order to enhance QNB’s overall relationship with the International Corporate banking function customer base..
- Supervise the roll-out of conventional corporate banking products targeted to International Corporate Banking customers.
- Develop and maintain professional relationships with key International Corporate Banking managers of existing and potential clients to provide a broader range of communication, service consistency and response to clients needs.
- Prepare and submit periodic Management and Business Information reports to the Executive Manager International Corporate to appraise them about the function’s performance and the assigned portfolio of clients, as requested.

**Qualifications**:

- University graduate with at least 7 years relevant experience in the banking industry, preferably with local / Gulf and preferably international banking experience.
- Well-informed of the market competitive structure, industry practices and any regulations for the corporate banking customer segment.
- Excellent oral and written communication skills (including report writing) in English and Arabic (preferred).
- Excellent people relationship skills and awareness of risk management concept and practices.
- Understanding of the relevant laws, regulations and practices pertaining to corporate banking products.
- Strong ability to negotiate complex financing structures and capability to provide alternative solutions as appropriate.
- Ability to review and negotiate transaction specific legal documentation.
- Personal integrity, self-motivation and self-management.
- Outstanding problem solving and decision making skills.
- Strong planning, organizing and analytical ability.
- Outstanding customer service orientation.
- Strong performance orientation
- Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.

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