Cargo Network Compliance Officer

1 week ago


Doha, Qatar Qatar Airways Full time

About the role
The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents - the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways Cargo Operations Team as a Cargo Network Compliance Officer in our office in Doha.

Join the #MovedByPeople family and leave a mark as part of Cargo Operations. We care, we lead and we have fun managing small to large-scale business transformation projects to offer simple service to our customers while connecting global communities.

The role will be responsible to monitor and enhance Qatar Airways compliance within cargo network including stakeholders and suppliers and resolve queries related to performance monitoring. Identify network performance issues related to safety, security and compliance, and work with the stations towards resolving the issues to achieve the organizational goals.

Some of the tasks include:

- Ensure occurrences and non-conformance/irregularities database is evaluated and updated on a daily basis and notification sent to the concerned stations for investigation.
- Conduct or support the risk assessments, investigations and verify non-conformance reported, preparing periodical non-conformance reports.
- Monitoring and control the required quality, safety, security and/or service standards implementation through entire network safe cargo operations.
- Monitor Qatar Airways Cargo performance in order to ensure that the service levels or pre-defined standards or safety performance indicators are met as per the recommended guidelines.
- Develop promotional material and campaigns for cargo safety, security and compliance to raise network awareness on best practices and improve operational performance.
- Regularly evaluate the network station performance and ensure the CAR/trends are sent to the stations and effectively manage closure of open non-conformances.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible

**Qualifications**:
About you
- Bachelor’s degree or equivalent with minimum of 3 years of job
- related experience preferably within the airline/ cargo industry.
- Good knowledge of aviation cargo/ground handling
- Experience in conducting investigation, safety promotion, inspection and risk assessment
- Proven experience in creating reports
- Safety management training/certification
- Strong command of the English language
- Team oriented and able to work in a fast-paced environment

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply



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