Customer Service Manager

Understand the demand of consumers to provide timely service and solutions.Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.Keep records of...

**Customer Service Manager** **Qatar** Parsons is working with leading public service organizations to orchestrate large scale O&M transformation for roads activities for programs that drives Service Delivery Excellence, Operational Efficiencies, Capability Building, Change Management, and Outsource Maximization. Parsons is looking for an amazingly...

**We are looking to hire a qualified Customer Service Manager to join our dynamic team.** - Overseeing daily operations of handling customer enquiries, calls, visits, request, and complaints - Overseeing the drafting and distribution of written and verbal correspondence regarding customer enquiries and complaints - Promoting and sharing customer service...

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.Responsibilities: Improve customer...

We are looking to hire a qualified Customer Service Manager to join our dynamic team. Overseeing daily operations of handling customer enquiries, calls, visits, request, and complaints Overseeing the drafting and distribution of written and verbal correspondence regarding customer enquiries and complaints Promoting and sharing customer service policies to...

Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.Develop and implement customer service policies and procedure.Manage a team of customer service representatives and call centre agents.Monitor customer interactions to ensure quality standards are metHandle escalated...

Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.Develop and implement customer service policies and procedure.Manage a team of customer service representatives and call centre agents.Monitor customer interactions to ensure quality standards are metHandle escalated...

Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.Develop and implement customer service policies and procedure.Manage a team of customer service representatives and call centre agents.Monitor customer interactions to ensure quality standards are metHandle escalated...

**Customer Engagement**: - Foster a positive and personalized customer experience to enhance satisfaction and loyalty. - **Issue Resolution**: - Address and resolve customer concerns, disputes, or issues related to BNPL transactions promptly and effectively. - Collaborate with internal teams, including finance and operations, to ensure timely resolution of...

Responsible for overseeing theoperations of the customer service department and call centre toensure high levels of customersatisfaction.Develop and implement customerservice policies and procedure.Manage a teamof customer service representatives and call centreagents.Monitor customer interactions to ensurequality standards are metHandle escalatedcustomer...

**Job description**: ** MALE ONLY** - **Welcoming all customers with a smile.** - **Attract potential customers by answering service inquiries and provide** **information about other services.** - **Provide accurate information to the customer and make sure that the** **customer understands their chosen driving package.** - **Open the customers file and help...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Job description: MALE ONLY- Welcoming all customers with a smile.- Attract potential customers by answering service inquiries and provideinformation about other services.- Provide accurate information to the customer and make sure that thecustomer understands their chosen driving package.- Open the customers file and help them fill out the required forms...

Job descriptionCustomer Service ResponsibilitiesResponsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using...

We are reputed Engineering Consultants based in Doha, We are looking for **Customer Service representative for our Sister company** with more than 5+ years of experience, preferably Arabic speaker. **Key Responsibilities**: - **Order Processing**: Handle customer orders, ensuring accuracy and efficiency in processing. Assist customers with order placement,...

We are reputed Engineering Consultants based in Doha, We are looking for Customer Service representative for our Sister company with more than 5+ years of experience, preferably Arabic speaker.Key Responsibilities:- Order Processing: Handle customer orders, ensuring accuracy and efficiency in processing. Assist customers with order placement, modifications,...

**Ritaj Facility Management** **Customer Service Representative with Facility Management Experience** **Facility Management Experience** **Must know Arabic/English** **Position Overview**: As a Customer Service Representative (CSR) with experience in facility management, you will be responsible for ensuring excellent customer satisfaction while handling...

**CUSTOMER SERVICE**: **Job ID **:2338 **Location **:Doha - Qatar **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Customer Service / Telecalling AED 1,100.00 - 1,300.00 **Other Benefits **:Food+Accomodation+Transport+Water+Electricity **GCC Driving License **:No **Description: - Should have experience in Same Role. Detailed...

Excel/word experience is a must - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. -...

Responsibilities: Handle inquiries, complaints, and requests with professionalism and efficiency. Assist in administrative tasks such as data entry, filing, and document management. Collaborate with team members to ensure smooth operations and customer satisfaction.Requirements: Minimum of 23 years of experience in customer service or administration....