Customer Service Representative
4 hours ago
**Job Objective**
**Job Roles and Responsibilities**
- Answering telephone calls in a timely manner and providing helpful accurate information to callers.
- Demonstrate high level of empathy during interactions with the caller.
- Making outgoing telephone calls to customer/clients to provide further information or to follow up on information previously given if needed.
- Supporting other functions within the project such as appointment booking, making outgoing calls for appointments, providing specific information, administrative support and more as instructed by line manager.
- Keeping database up to date
- Ensure adherence to company policies, procedures and practices.
- Providing good customer service to clients by always demonstrating showing positive behavior.
- Attend training courses relevant to the role and implement the training as appropriate.
- Establishing and maintaining effective working relationships
- Communicating effectively verbally and in writing in both Arabic and English.
- Work as a team with other colleagues to carry out work smoothly.
- To understand the need for and maintain strict confidentiality at all times
**Key Interactions**
- Customers
- Team Leaders
- Support Team
- HR
- IT Team
**Skill & Experience**
- Bi-lingual (Arabic and English) - required high fluency in both languages.
- Excellent communication skills in both English and Arabic languages.
- At least 1 year of experience in a Call Center
- Solution focused and High problem solving skills
- Excellent time management and self-organizing
- Good typing speed (Ability to type 30 WPM )
- Experience with usage of MS Windows and MS office and related tools
**Educational Qualification**
- High School and Above
**Behavioral Skill**
- Highly Empathetic
- Ability to work under pressure
- Flexible hours
- Patient, Motivated self-starter
- Excellent communication with the team
- Presentation and negotiation talent
- Displays positive professional outlook and behavior
-
Customer Service Representative
3 days ago
Qatar Industrial Personnel & Management Services Inc (IPAMS) Full timeNOTE: We can only respond to applicants whose current experience, industry and qualifications match the requirements of our principals/employers. **Qualifications**: - Diploma in a relevant field - 2-3 years of experience in customer service role - Previous experience in the logistics industry is a preferred - Middle East/GCC Experience - Experience in...
-
Customer Service Representative
3 days ago
Qatar Malomatia Full time**Job Objective** **Job Roles and Responsibilities** - Answering telephone calls in a timely manner and providing helpful accurate information to callers. - Demonstrate high level of empathy during interactions with the caller. - Making outgoing telephone calls to customer/clients to provide further information or to follow up on information previously...
-
Customer Service Executive
7 days ago
Qatar Pirme FitnessBarrys Full time**Job Overview** **Responsibilities** - Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services - Handle and resolve customer complaints promptly and professionally - Keep records of customer interactions, transactions, comments, and complaints - Communicate and coordinate with...
-
Service Administrator
1 day ago
Qatar Industrial Scientific Corporation Full time**Objectives**: The Service Administrator will be based in Qatar and responsible for working in a team environment to fulfill the customer support activities including Shipping, Quoting, Order booking, invoicing and reporting for Sales, Service contracts and Rental Orders **Essential duties and responsibilities**: Mentorship Ensure that all activities...
-
Sales Representative
1 day ago
Qatar Assiyana Full time**Job Brief**: **Responsibilities**: - **Client Acquisition & Relationship Building**: Identify and approach prospective clients within target industries, establish initial contact, and develop strong, long-term client relationships. - **Sales Strategy Execution**: Understand market trends and customer needs, creating tailored proposals and presentations to...
-
Ancillary Services Manager
2 days ago
Qatar International SOS Full time**Overall Purpose Of The Job**: The Ancillary Services Manager is responsible for overseeing the day-to-day operations of the following ancillary departments: Health and Safety, PrevMed, Public Health, Mortuary Affairs, Imaging, and Laboratory Services. This role will ensure that our facilities are in line with all contractual requirements; additionally,...
-
Customs Clerk
5 days ago
Qatar Olgoonik Full time**Olgoonik is an Equal Opportunity Employer - EEO AA M/F/Vet/Disability**: Olgoonik is a strong family of professional contracting companies established to create benefits for our Alaska Native shareholders and fueled by the belief that to do so our operations must remain of the highest quality, our employees qualified and principled, and our commitment to...
-
Customer Engineer
5 days ago
Qatar Viasat Full time**Job Description**: - One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly,...
-
Sales Agent
2 days ago
Qatar Mostalzamatik Full timeA sales representative, quite simply, sells products or services for a company and represents their brand. They manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made. **Salary**: QAR1,000.00 - QAR7,000.00 per month
-
Qatar US Air Combat Command Full time**Duties**: **Requirements**: **Conditions of Employment**: - This position requires the incumbent to complete a background investigation with favorable results. **Qualifications**: - Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference- **Qualifying Experience**: -...
-
Ancillary Services Manager-doha, QAtar
1 week ago
Qatar International SOS Full time**Overall Purpose of Job**: - This position requires relocation to Doha, Qatar. The Ancillary Services Manager is responsible for overseeing the day-to-day operations of the following ancillary departments: Health and Safety, PrevMed, Public Health, Mortuary Affairs, Imaging, and Laboratory Services. This role will ensure that our facilities are in line...
-
Front Desk Representative
3 days ago
Qatar Malomatia Full time**Job Objective** **Job Roles and Responsibilities** - Answering telephone calls in a timely manner and providing helpful accurate information to callers. - Demonstrate high level of empathy during interactions with the caller. - Making outgoing telephone calls to customer/clients to provide further information or to follow up on information previously...
-
Digital Operations Presales Consultant
4 hours ago
Qatar NOKIA Full time**About Cloud & Network Services** Cloud and Network Services is a leading Nokia Business Group that offers telecom and software solutions for Core, OSS, BSS, Security and Analytics domains, together with Cloud and Cognitive Services. Cloud and Network Services (CNS) targets growth by leveraging the industry transition to cloud-based delivery,...
-
Service Crew
1 day ago
Qatar Apparel Group Full timeP OSITION OBJECTIVE - he position is responsible for generating sales and deliver customer service at its best. - upport the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team. K ey Responsibilities H ospitality and Guest Service - rovides important visual cues for guests that make a...
-
Customer Experience Analyst
1 day ago
Qatar Talent Pal Full timeAbout the role The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...
-
General Services Officer
4 hours ago
Qatar Newrest Full time**Preferably**: Able to communicate Hindi 1.Responsible for sourcing, procurement and supplier management function. 2.Coordinate with the client and property owners for rental agreements and contract legislations. 3.Responsible for maintenance of company vehicles and on time renewal of registrations and Insurances. 4.Carries out various activities...
-
Qatar Oracle Full timePrincipal / Senior Principal Success Services Engineer, Systems-23000361 **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Customer Success Services (CSS)/ Success Services Engineer (SSE)** **Location**:Qatar - Gulf Region *** **Oracle Customer Success Services (CSS)** Oracle...
-
Salesman
1 day ago
Qatar FLORA GROUP Full time**JOB DESCRIPTION FOR SALES MAN** **Responsibilities** - Present, promote and sell products/services using solid arguments to existing and prospective customers - Perform cost-benefit and needs analysis of existing/potential customers to meet their needs - Establish, develop and maintain positive business and customer relationships - Reach out to customer...
-
Senior Principal
6 days ago
Qatar Oracle Full timeSenior Principal / Principal Success Services Engineer, DB-23000360 **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Customer Success Services (CSS)/ Success Services Engineer (SSE)** **Location**:Qatar - Gulf Region *** **Oracle Customer Success Services (CSS)** Oracle Customer...
-
Service Desk Analyst/agent
1 day ago
Qatar Proztec Full timeDivision:IT City:Qatar Vacancies:3- Job Function:Service Desk Analyst Employment Type:Full Time - Permanent Job DescriptionWe are looking for a highly capable service desk analyst to assess and optimize the performance of our end-user IT systems and software. You will be analyzing the performance of IT systems, resolving IT equipment and software issues,...