IT Service Desk

We are looking IT Service Desk/Help Desk engineer for Qatar location. Experience: 4+ Yrs Should have experience in helpdesk activities. Pay: QAR7,000.00 - QAR8,000.00 per month **Experience**: - IT Service Desk/Help Desk: 3 years (preferred) **Language**: - Arabic (preferred)

We are looking IT Service Desk/Help Desk engineer for Qatar location.Experience: 4+ YrsShould have experience in helpdesk activities.Pay: QAR7, QAR8,000.00 per monthExperience: IT Service Desk/Help Desk: 3 years (preferred)Language: Arabic (preferred)

Supervise, train, and mentor service desk staff.• Monitor and manage service requests and incident queues.• Ensure that service requests are prioritized and resolved in a timely manner.• Escalate and manage high-priority or complex issues.Incident Trend Analysis• Ensure that service requests and incidents are logged,...

Urgent IT Job Opening at Qatar Position : Service Desk Lead Bilingual Work Location: Doha, Qatar Experience : 10 + yrs Should have experience in IT support in a lead position for minimum 34 years, who has extensive experience in providing solutions (solutions management), incident management, closures of tickets raised and leading L1 and L2 staff. English &...

IT Service Desk (Field Support)Responsibilities: Provide end user desktop support via remote control viewer (SCCM) Deploy standard Applications from SCCM package deployment. Onsite installation of new PCs and locally attached peripherals such as printers, image scanners. The installation includes site readiness inspection to verify availability of proper...

**Education Qualification/ Certification**: Bachelor’s degree in computer science, Management Information Systems or equivalent experience **Mandatory Skills **:Relevant IT certifications such as Microsoft, Networking etc. will be an advantage - Hands on experience to perform remote troubleshooting. - Experience in managing high volume of customer...

The common services provided as part of IT Service Desk Support shall include, but not limited to, the following: 1. IT Helpdesk Services 2. Support of Computers (includes PCs, Macs etc.), handhelds (includes tablets etc.), mobile devices etc. of various makes and models that run on multiple Operating systems 3. 24/7 support (over telephone and remote...

**Job description** **Education Qualification/ Certification**: Bachelor’s degree in computer science, Management Information Systems or equivalent experience **Mandatory Skills **:Relevant IT certifications such as Microsoft, Networking etc. will be an advantage - Hands on experience to perform remote troubleshooting. - Experience in managing high...

1) Ensure full availability of Service Desk telephone and email support during shift.2) Provide telephone and email support for clients and users.3) Pro-actively monitor support mailboxes and log in the system.4) Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool.5) Create,...

Supervise, train, and mentor service deskstaff. Monitor and manage service requests andincident queues. Ensure that service requestsare prioritized and resolved in a timelymanner. Escalate and manage high-priority orcomplex issues.Incident TrendAnalysis Ensure that service requests andincidents are logged, prioritized, assigned, and resolved in atimely and...

Education Qualification/ Certification: Bachelor's degree in computer science, Management Information Systems or equivalent experienceMandatory Skills :Relevant IT certifications such as Microsoft, Networking etc. will be an advantage Hands on experience to perform remote troubleshooting. Experience in managing high volume of customer service. Overarching...

**Nationality Requirement: Arab nationals from Egypt and Jordan nationality only** **About the Role**: **Responsibilities**: - Diagnose and resolve hardware and software issues - Escalate complex technical issues to the appropriate teams - Document all support interactions and resolutions in the ticketing system - Assist with user account management and...

Our mission is to be the preferred IT Services and Solutions provider in the Middle East and North Africa.For our employees, this means working in a team committed to service excellence and continual innovation in a fast-paced and dynamic work environment.We're looking for passionate, self-motivated, and creative team players who want to work hard and be...

We are looking for a Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their stay.Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd...

1)Network Engineer(CCNA/CCNP) with 2 Years of Experience 2)Service desk Agent (ITIL 3 or 4) Ability to Commute: - Doha (required) Ability to Relocate: - Doha: Relocate before starting work (required)

_**JOB DESCRIPTION**:_ - Primary duties will be to provide 24/7/365 Tier 1 support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements (SLA's) - Manage Help Desk responsibility and resource allocation Depending on the priority - Answer help desk lines and troubleshoot remotely - Resolve helpdesk service calls using...

Front Desk Supervisor A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...

A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

Front Desk Manager Full-time Company Location: Souq Waqif Boutique Hotels by TivoliCompany DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates...

A front desk job involves greeting and assisting visitors, answering calls, managing reservations, providing information, and handling administrative tasks. Excellent communication and organizational skills are crucial for this role. In addition to reception duties, a front desk role with sales skills requires promoting services or products, upselling when...