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Administrative Assistant

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Al Futtaim Group Full time

About This Opportunity:

This is a rare chance to join the esteemed Al-Futtaim Group as a customer service representative. You will be at the forefront of delivering exceptional customer experiences, working closely with internal teams to ensure seamless communication and efficient operations.

Main Responsibilities:

  • Customer Interaction: Build strong relationships with clients, address their concerns, and provide personalized support.
  • Internal Collaboration: Work closely with internal teams to resolve issues, share knowledge, and improve overall efficiency.
  • Workshop Support: Liaise with workshop staff to update clients on vehicle status, ensure timely delivery, and maintain accurate records.
  • Administrative Duties: Assist with service orders, sales orders, and client correspondence.

Requirements:

  • Education: Secondary School Certificate or equivalent.
  • Background: 2-3 years of experience in a customer-facing or administrative role.
  • Key Skills: Excellent communication and problem-solving skills, basic IT knowledge, and proficiency in record-keeping.