Senior Culinary Operations Manager

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar Calo Inc Full time

About Calo Inc

We are a team of dedicated professionals driving the mission to make healthy food easy. Our goal is to provide better, faster, and cheaper ways to access nutritious food through technology.

Job Summary

The Senior Culinary Operations Manager will lead the operations team in setting standards and guidelines, ensuring business key performance indicators (KPIs) are met. This role focuses on working closely with the Operations Manager to ensure the kitchen operates with quality, speed, and accuracy while meeting customer demands.

Main Responsibilities

  1. Maintain high-quality food preparation, hygiene, and sanitation practices consistently.
  2. Assign tasks and oversee the application of processes as per standard operating procedures (SOPs).
  3. Foster effective working relationships between managers and team members.
  4. Monitor equipment and machine functioning to ensure smooth operations.
  5. Handle customer complaints or errors in coordination with customer service and QA Manager.
  6. Be aware and conversant of HACCP policies and procedures.
  7. Work with the NPD trainer to maintain meal criteria and develop new meals for the localized market.
  8. Supervise employees, facilities, and costs to contribute to maximizing overall profit.
  9. Build an efficient team through multi-skilling, multi-tasking, and flexible scheduling.

Ideal Candidate

Qualifications

  1. A professional kitchen apprenticeship or chef's training course is required.
  2. Experience leading a large team in a kitchen environment is essential.
  3. At least 10 years of experience in quality establishments handling large food volumes is necessary.
  4. Healthy food concept experience is a plus.
  5. Airline catering industry experience is a significant advantage.
  6. Excellent English communication skills are required.
  7. Possess a higher education qualification.

Knowledge and Competency

  1. Knowledge of cooking methods, ingredients, and procedures.
  2. Good understanding of useful computer programs (Google Workspace).
  3. Familiarity with industry best practices.
  4. Strong leadership and management skills.
  5. Good time-management skills.

Personality Traits

  1. Strong communicator.
  2. Pleasant personality with empathy and patience.


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