Senior Bank Teller

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar Qatar National Bank Full time
Job Summary

We are seeking a highly skilled and experienced Senior Bank Teller to join our team at Qatar National Bank. As a Senior Bank Teller, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our banking services.

Key Responsibilities
  • Customer Service: Provide cash services to customers in a timely and efficient manner, ensuring customer satisfaction at all times.
  • Transaction Processing: Process transactions, including cash, checks, remittance requests, credit card and loan payments, in compliance with approved policies and regulatory guidelines.
  • Relationship Building: Build and maintain strong relationships with customers and other related units of the Group to achieve goals and objectives.
  • Product Cross-Selling: Identify opportunities to cross-sell products or services offered to customers.
  • Authorization and Reporting: Authorize transactions within delegated limits and prepare reports on cash, coin, and checks in cash drawers.
Requirements
  • Education: Diploma, High School or equivalent.
  • Experience: Minimum of 4 years experience related to teller services in a major banking institution.
  • Certification: Completion of the bank certification program.
  • Language: Bilingual - English and Arabic (Preferred).

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