Customer Service Lead

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar ALI BIN ALI Full time

ALI BIN ALI is seeking a highly motivated Customer Service Lead to join our team in Qatar.

About the Role
  • This is a leadership position that requires strong communication and interpersonal skills.
  • You will be responsible for building relationships with customers, understanding their needs, and providing solutions that meet their requirements.
  • In this role, you will also be responsible for managing a team of sales representatives and implementing sales strategies to achieve targets.
Key Responsibilities
  • Develop and implement sales plans to achieve individual and team targets.
  • BUILD and maintain relationships with existing and potential customers.
  • Conduct market research to identify new business opportunities and stay up-to-date on industry trends.
  • Work closely with internal teams to ensure seamless execution of sales activities.
  • Maintain accurate records of sales activity, including customer interactions, leads, and follow-ups.
Requirements
  • Diploma in sales, business or relevant field.
  • 4-5 years of sales experience in a similar capacity within FMCG/beverages/snacks industry.
  • Valid Qatari driving license.

We offer a competitive salary package, including benefits and career growth opportunities.



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