Employee Service Administrator

6 days ago


Doha, Qatar Qatar Airways Full time

**About the role**

Your day-to-day duties will also include:

- Providing 90% resolution to inquiries at the first contact.
- Handling staff complaints and escalating to HR Employee Services Supervisor them if necessary.
- Making outbound calls to provide information or follow up on pending issues as per business needs.
- Liaising with different departments within HR Employee Services regarding employee queries when required.
- Identifying trends in queries and raising flags to management if necessary.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
**About You**

We are looking for a motivated professional who will ideally possess the following qualifications
- Minimum 2 years of job-related experience.
- Excellent written and oral communication skills.
- Ability to work under pressure.
- Developed interpersonal skills.

Preferred
- Degree in communications.
- Customer Care background.

**About Qatar Airways Group**

Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**How to Apply



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