Customer Service Manager

**Customer Engagement**: - Foster a positive and personalized customer experience to enhance satisfaction and loyalty. - **Issue Resolution**: - Address and resolve customer concerns, disputes, or issues related to BNPL transactions promptly and effectively. - Collaborate with internal teams, including finance and operations, to ensure timely resolution of...

**Job description**: ** MALE ONLY** - **Welcoming all customers with a smile.** - **Attract potential customers by answering service inquiries and provide** **information about other services.** - **Provide accurate information to the customer and make sure that the** **customer understands their chosen driving package.** - **Open the customers file and help...

We are reputed Engineering Consultants based in Doha, We are looking for **Customer Service representative for our Sister company** with more than 5+ years of experience, preferably Arabic speaker. **Key Responsibilities**: - **Order Processing**: Handle customer orders, ensuring accuracy and efficiency in processing. Assist customers with order placement,...

**CUSTOMER SERVICE**: **Job ID **:2338 **Location **:Doha - Qatar **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Customer Service / Telecalling AED 1,100.00 - 1,300.00 **Other Benefits **:Food+Accomodation+Transport+Water+Electricity **GCC Driving License **:No **Description: - Should have experience in Same Role. Detailed...

**Job Overview**: **Responsibilities**: - Lead and manage the customer service team to ensure high performance and customer satisfaction. - Handle escalated customer inquiries and complaints in a professional and timely manner. - Develop and implement customer service policies and procedures. - Monitor and analyze customer service metrics to identify areas...

**Customer Service** Job Location: Qatar Qualifications/Skills: Bachelor's degree or diploma in the same field. Min. 3 years of experience in Customer Service - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity...

Parsons is looking for an amazingly talented **Customer Service Lead **to join our team! The Customer Service Lead will be ensuring organization’s customers receives positive experience and feel valued. The position is responsible for conducting customer mapping, designing customer journeys and strategies to effectively manage queries, provide relevant...

**Job description**: ** MALE ONLY** - **Welcoming all customers with a smile.** - **Attract potential customers by answering service inquiries and providing** **information about other services.** - **Provide accurate information to the customer and make sure that the** **customer understands their chosen driving package.** - **Open the customer's file and...

**Key Responsibilities**: - Serve as the first point of contact for clients and tenants, addressing inquiries related to facility services. - Handle service requests, maintenance issues, and complaints effectively. - Coordinate with maintenance and operations teams to ensure timely resolution of issues. - Maintain accurate records of customer interactions...

Key Responsibilities: - Respond to customer inquiries and provide information about our abaya products, pricing, and availability. - Assist customers in placing orders via either the website or out instagram page, tracking shipments, and processing returns or exchanges. - Use effective communication and persuasion skills to close sales and meet sales...

**Telemarketing and Customer Service Employee** Job Title: Telemarketing and Customer Service Employee Reports to: CEO We are seeking a talented and experienced Telemarketing and Customer Service Employee **About Us**: Chic and Posh Beauty Lounge is a premier beauty salon with a commitment to exceptional customer service and empowering both our clients...

We are looking to hire a qualified Customer Service Representative to join our dynamic team. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our...

**Job description** **Head of Customer Service** - Lead and manage a team of customer service representatives, providing guidance, training, and support to ensure exceptional customer service delivery. - Monitor and analyze customer service metrics, such as response time, resolution rate, and customer satisfaction, to identify areas for improvement and...

This role is responsible in building positive and professional relationships with new and existing clients, internal and external stakeholders of the Academy, business contacts and concerned affiliates. Also required to work closely with Management in ensuring development of business strategies to sustain clients, determine new ideas/ plans to grow and...

**Requisition Number**: 23227BR **Description**: We are seeking a dedicated Customer Services Leader to join our team for a major 5-year consulting program with a public sector organization focused on the operation and maintenance of roads and drainage assets. The Customer Services Leader will report directly to the Program Director and will be responsible...

About the Role: At Hamad International Airport, we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible in ensuring that all the Quality Standards including the KPIs and SLAs are achieved or exceeded and also conducting regular inspections and supervisions of the Passenger flows, customer...

**Role Purpose** To provide excellent customer service and support to customers at a company's branch, including responding to inquiries, processing transactions, and resolving customer issues. **Main Responsibility** - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through...

Functions: Your duties will consist of but not limited to: 1. Customer Assistance. Provide personalized assistance to customers in our luxury furniture showrooms, address inquiries related to product details, availability, and pricing and assist customers in making informed purchase decisions. 2. Product Knowledge. Stay informed about the latest trends in...

**Job Description & Role**: - Direct and manage all activities related to delivery of effective customer service - Liaise with Team Supervisors and their teams to assure best customer experience - Responsible for department P&L results - Lead business development and execution of growth plans - Arrange department structure according to requirements to...

**Responsibilities**: Conduct warm leads calling sessions to provide product & service information to interested customers. Conduct survey calls to assist with customer satisfaction reports and record customer feedback/complaints. Present initial financing options based on customer needs. Participate in team and process development sessions - keeping...