Regional Manager CBI

3 days ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

Job Description - Regional Manager CBI (Commercial Business Intelligence) (216798)

Job Posting

Mar 12, 2025, 12:17:01 PM

Primary Location

Doha

Unposting Date

Mar 26, 2025, 8:59:00 PM

Description

We are pleased to announce an incredibly exciting opportunity to join our Commercial Business Intelligence team as Regional Manager CBI (Commercial Business Intelligence) based in Doha, Qatar.

As a leader within the Regional CBI team, this role is responsible for designing the strategic framework for sales team performance evaluation and KPIs, included but not limited to channel and segment revenue targets as well as other key CSP targets such as corporate, loyalty, and NDC penetration. Working with CCBI, Global Sales, and other internal data stakeholders to keep RCBI data capabilities up to date with an efficient reporting system. Create and provide training content to local CBI staff as well as supporting local teams on strategic ad-hoc data projects and new data enhancement.

Accountabilities:

  • Oversee a revenue portfolio of $8.7bn and a territory of 50+ online and 60+ offline countries.
  • Develop the regional implementation strategy in collaboration with SM CBI Region in HO.
  • Identify sales process improvement projects by defining improvement targets and measuring the results.
  • Drive development of best practices approach for analytics and metrics through selection of the right people and tools alongside definition of effective processes.
  • Provide holistic view and insight of each POS across region including competitive landscape and comprehensive analysis to support risk profile optimization and build on business opportunities.
  • Keep abreast of industry and regional best practice and development and ensure information and best practices are shared and adopted.
  • Lead initiatives to identify and provide detailed analysis of new business venture opportunities within region.
  • Collaborate with CBI Central Planning team to coordinate global revenue opportunities and threats.
  • Collaborate with CBI Data Science to proliferate data, tools, and techniques across the region.
  • Provide insights on each Point of Sale (POS), Distribution Channel, and Customer segment for informed decision making.
  • Work with SM CBI to develop a holistic set of revenue objectives and KPIs in conjunction with key stakeholders.
  • Work with SM CBI and SVP region to build a holistic performance monitoring mechanism (monthly scorecard) where all Commercial staff can check their performance for their respective scope.
  • Provide regular revenue updates to all key stakeholders.
  • Conduct frequent revenue performance reviews with key stakeholders within region.
  • Drive budgeting process to support establishment of appropriate commercial targets within region.
  • Support achievement of best return on investment when allocating cost of sale across channels factoring in respective channel targets for all Points of Sales.
  • Ensure measurement of performance of all relevant business decisions across Commercial within region.
  • Build relationships with key internal and external stakeholders.
  • Coordinate and execute any ad-hoc tasks, as required by senior executives, within the team and ensure an effective production of deliverables.
  • Establish the department or teams' objectives and priorities to align with and support business objectives.
  • Regularly evaluate the department or teams' objectives, plans, procedures, and practices, and make appropriate changes if needed.
  • Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
  • Keep abreast with any market trends and data science developments.
  • Ensure that in performance of the role, all uses, disclosures, and requests of any information (in any form) are done in accordance with data protection principles adopted by the QR Group and are limited to what is reasonably required to accomplish the intended business purposes of the use, disclosure, or request.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before. Together, everything is possible.

Qualifications

  • Bachelor's Degree or Equivalent with Minimum 8 years of job-related experience
  • Excellent Command of English language
  • Strong Presentation and Analytical skills
  • Advanced skills in Microsoft Excel, Power Point, Tableau, Alteryx, SQL
  • Ability to present complex models
  • Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

#J-18808-Ljbffr

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