Regional Sales Manager

2 days ago

Doha, Qatar Qatar Airways Full time

**About the role**:
As a Regional Sales Manager you will be Committed to providing World Class Service to Customers through her/his exceptional commitment and self-managed, pro-active sales focus for the assigned new development in new region(s). Develop and deliver customer satisfaction, revenue generation, and long
- term sales goals in line with the sales and marketing department’s strategy with in new markets set out. Responsible for executing all sales and marketing activities assigned to him/her to reach both financial and quality targets.

**Additional responsibilities**:

- Research for new market opportunities.
- Map out potential customers and competitors.
- Benchmark market offers with in the new regions.
- Prepare customers profiles
- Gather, submit detailed business information for underwriting, pricing, and presentation of solutions to identified prospects business problems
- Tailor the QE product exclusively to the personal customer needs
- Effectively sell the Executive Jets product to customers
- Maximize all opportunities in the process of closing a sale
- Maintain accurate records of all sales and prospecting activities including sales calls presentations, closed sales and follow up activities within their assigned territory
- Prepare professional commercial offers, contracts and presentations
- Researching and purchasing of target advertising in all media for niche markets
- Coordinate marketing publications for print, internet, traditional papers and magazines as well as television and radio.
- Contribute to the development of pricing structures and payment options.
- Provide monthly commercial reports to management on competitive environment and overall sales and marketing activities executions within the development of the new regions.
- Assess and resolve enquiries, requests, needs and complaints, primarily on the telephone, but also by other electronic access channels, to ensure that the customer enquiries are resolved at first point of contact, unless specialist knowledge or further investigation is required.
- Follow up in cooperation with finance to collect the payment from clients.
- To judge and take decisions within established procedures for each serve request accordingly to the agreed KPI’s, Service Level Agreements and quality standards to maximize customer satisfaction.
- Oversee electronic and written databases of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
- Encourage feedback on services provided and recognize the changing needs of the service, and make recommendations to the management for improvements to ensure continued growth in the region.
- To recognize, file and alert the Sales Manager of trends in customer calls within the region.
- Complete call logs and reports.
- Prepare and execute assigned commercial visits.
- Execute sales activities according to the regional marketing plan.
- Perform other department duties related to his/her position as directed by the Head of the Department.

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

**Qualifications**:
**About you**:
**Qualifications**:
**Essential**
- Experienced in high and luxury goods sales is preferable.
- Business aviation background is necessary.
- Customer service experience is required

**Job Specific Skills**:
**Essential**
- Strong written and verbal communication skills
- Strong organizational skills
- Ability to work under pressure and to meet deadlines.
- Ability to meet required deadlines, result oriented
- Attention to detail and quality
- Strong customer service skills
- Computer proficiency with standard office programs
- Excellent analytical and problem-solving skills by dev

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