Customer Success Lead

A **Customer Success Accoutn Manager (CSAM)** develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment...

Microsoft Qatar as part of CEMA region is seeking a **Customer Success Account Manager (CSAM)** who develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. He/she will will leverage understanding of the customer's technology...

We are excited to extend a job opportunity to you for the position Please find the job description outlining the responsibilities and qualifications for the role below. Customer Success Engineer Location: Qatar Role: Full-time Key Responsibilities: - Client Onboarding: Assist customers with onboarding and implementation of products. - Technical Support:...

Parsons is looking for an amazingly talented **Customer Service Lead **to join our team! The Customer Service Lead will be ensuring organization’s customers receives positive experience and feel valued. The position is responsible for conducting customer mapping, designing customer journeys and strategies to effectively manage queries, provide relevant...

Preparing customer visits by collecting data from all the concerned departments and sharing it with supervisor/manager before the visit. - Visiting customers to collect information about their performance to identify customer’s status. - Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and...

**We help the world run better **At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

**We help the world run better **At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

**Job Summary**: The **Client Success Manager** will focus on finding and securing new clients, ensuring a smooth onboarding process, and maintaining long-term satisfaction. You will be a trusted advisor, understanding client needs and providing customized solutions to build strong relationships. **Key Responsibilities**: **Client Acquisition**: - Bring in...

Lead Customer Service Officer, a role similar to a Customer Service Account Manager, is responsible for managing, facilitating and coordinating all enquiries related to your designated Airline Customers. You will ensure Customer needs are met at all times whilst promoting and maintaining the highest standard of corporate values. Contribute towards and assist...

Industry: Oil & Gas City/Country: Doha, Qatar Location: Doha We are looking for **Shipping & Customs Lead / Coordinator** for one of our clients with the following details: **Location: Doha, Qatar - Onshore** **Contract duration: 12 months** **Status: Single** Qualifications & Experience Required: - Minimum 8-10 years in the field. - Mandatory knowledge...

**Job Description Summary**: Own the project control activity globally and drive consistent functional specifications and common global processes for projects implementation. Activities that are conducted to better understand or ultimately meet the expectations of the customer Impacts departmental operations and responsible for planning/execution. The role...

**About the role** As the Customer Research Manager within the Digital Commerce team, you will be responsible to serve as SME in enhancing organization's understanding of its customers and translate this knowledge into strategies that improve overall customer experience. Responsible to lead Research and Customer Success Teams in gathering, analyzing, and...

**Overview**: As a Customer Experience Specialist with a focus on government projects, you will play a pivotal role in leading and driving customer experience initiatives that directly impact citizen engagement and satisfaction with government services. You will collaborate closely with government agencies, stakeholders, and internal teams to develop and...

**What You'll Do** As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business...

Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our...

**Requisition Number**: 23227BR **Description**: We are seeking a dedicated Customer Services Leader to join our team for a major 5-year consulting program with a public sector organization focused on the operation and maintenance of roads and drainage assets. The Customer Services Leader will report directly to the Program Director and will be responsible...

We are looking for the new leader of our Sea Logistics Team in Doha, Qatar. ** Your Role **:In this unique opportunity, you will focus on customer satisfaction and growth in this market full of potential. You will lead a team of 3 people, including Customer Care and Sales, while providing a high level of freight forwarding, system and market knowledge. **...

About the Role To process customs formalities and clearance of company materials for all shipment consigned to QR group Subsidiaries according to Qatar customs law and company rules in timely manner. To ensure company materials are delivered to the consignee **Responsibilities**: - Deputizing the Cargo Services Customs Clearance Supervisor. - Receiving...

7+ years of work experience in customer service, with experience in setting up the function from scratch. - Leadership: The ability to lead and inspire a team of customer service professionals. - Communication Skills: Clear and effective communication is vital in this role. The Head of Customer Service must be able to communicate with both team members and...

**OIL&GAS SHIPPING & CUSTOMS LEAD-CHINA SHIPPING PROCESS EXPERIENCE REQUIRED** **Qualifications** - locally available in Doha for immediate joining with valid QID & NOC (will consider outside Doha with wide knowledge **China Customs and Shipping** processes) - 10 years in O&G experience/knowledge in **China Customs and Shipping processes** **Negotiable...